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OPERATIONAL DEFECT DATABASE
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When trying to add vRPA to a RecoverPoint for VMs 6.0 cluster, the operation fails.This occurs at 61% during "Configuring the environment for the new vRPAs".The error "could not deploy ESX splitter" is seen in RecoverPoint for VMs Deployer.When looking at clusterLogic logs on the Site Control RPA, we see an error similar to:The log location is /home/kos/RPServers/RPServers_logs/clusterLogic/clusterLogic.log 2023/05/02 19:15:38.756 [pool-172-thread-12] (Task.java:98) ERROR - PerformVcenterRelatedActionsOnNewRPAsTask :Task failed: Configuring the environment for new vRPAs. com.emc.recoverpoint.utils.javainfra.status.tasks.exception.TaskFailedException: could not deploy ESX splitter. at com.emc.recoverpoint.utils.javainfra.status.tasks.SerialTask.perform(SerialTask.java:35) at com.emc.recoverpoint.utils.javainfra.status.tasks.Task.executeSync(Task.java:91) at com.emc.recoverpoint.utils.javainfra.status.tasks.Task.call(Task.java:142) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:823) Caused by: com.emc.recoverpoint.utils.javainfra.status.tasks.exception.TaskFailedException: could not deploy ESX splitter. at com.emc.recoverpoint.utils.javainfra.status.tasks.SerialTask.perform(SerialTask.java:35) at com.emc.recoverpoint.utils.javainfra.status.tasks.Task.executeSync(Task.java:91) at com.emc.recoverpoint.utils.javainfra.status.tasks.SerialTask.perform(SerialTask.java:32) ... 6 more Caused by: com.emc.recoverpoint.utils.javainfra.status.tasks.exception.TaskFailedException: could not deploy ESX splitter. at com.emc.recoverpoint.cluster_logic.utils.GeneralUtils.logAndThrow(GeneralUtils.java:76) at com.emc.recoverpoint.deployment.task.DeployESXSplitterTask.perform(DeployESXSplitterTask.java:94) at com.emc.recoverpoint.deployment.task.DeployESXSplitterTask.perform(DeployESXSplitterTask.java:23) at com.emc.recoverpoint.utils.javainfra.status.tasks.Task.executeSync(Task.java:91) at com.emc.recoverpoint.utils.javainfra.status.tasks.SerialTask.perform(SerialTask.java:32) ... 8 more Caused by: com.emc.recoverpoint.cluster_logic.inner_model.exception.RpaAdapterException: Operation failed. Failed to deploy splitter. Failed to deploy vSCSI splitter the following ESXs: [Datastore:datastore-23 @ https://xx.xx.xx.xx:443/sdk] with failure message: Failed to install vib on 4 Failures: In vSphere, the user may see several failed installation tasks with error "An error occurred during host configuration."
The "Add RPA" wizard is attempting to install the RecoverPoint for VMs IOF splitter, but does not identify the ESXi cluster that is registered. The system attempts to deploy splitters that are already deployed and it fails.
Register the ESXi cluster that the RecoverPoint for VMs cluster is installed on. Go to the RecoverPoint plug-in -> System -> ESXi clusters.Select the correct RecoverPoint clusterPress ADD to register the ESXi cluster.After it is registered and shows an "OK" state, attempt to add the RPA again.