Symptoms

The Avamar OS Security Rollup installation workflow stops and returns an error.A manual attempt to run the command that failed on the affected node results in the following errors: root@avamar:~/#: avosrollup --kernel -p Quarterly-SLES-Updates-12SP5 Show /boot partition information: Available space: Filesystem Size Used Avail Use% Mounted on /dev/sda1 979M 49M 879M 6% /boot Files in /boot: total 41M -rw-r--r-- 1 root root 3.3M May 8 2021 System.map-4.12.14-122.71-default -rw-r--r-- 1 root root 512 Sep 8 2021 backup_mbr -rw-r--r-- 1 root root 1.7K Oct 26 2018 boot.readme -rw-r--r-- 1 root root 184K May 8 2021 config-4.12.14-122.71-default drwxr-xr-x 5 root root 4.0K Dec 6 21:29 grub2 lrwxrwxrwx 1 root root 35 Dec 6 21:29 initrd -> /boot/initrd-4.12.14-122.71-default -rw------- 1 root root 13M Oct 13 2021 initrd-4.12.14-122.71-default -rw------- 1 root root 17M Dec 6 19:33 initrd-4.12.14-122.71-default-kdump drwx------ 2 root root 16K Sep 8 2021 lost+found -rw-r--r-- 1 root root 484 May 8 2021 sysctl.conf-4.12.14-122.71-default lrwxrwxrwx 1 root root 36 Dec 6 21:29 vmlinuz -> /boot/vmlinuz-4.12.14-122.71-default -rw-r--r-- 1 root root 6.9M May 8 2021 vmlinuz-4.12.14-122.71-default Files in /boot/grub2: total 36K -rw-r--r-- 1 root root 105 Sep 8 2021 device.map drwxr-xr-x 2 root root 4.0K Sep 8 2021 fonts -rw------- 1 root root 5.7K Dec 6 21:29 grub.cfg -rw-r--r-- 1 root root 1.0K Dec 6 21:29 grubenv drwxr-xr-x 2 root root 12K Dec 6 21:29 i386-pc drwxr-xr-x 2 root root 4.0K Dec 6 21:29 locale Installation of kernel-default-4.12.14-122.139.1.x86_64 failed: Error: Subprocess failed. Error: RPM failed: /var/tmp/rpm-tmp.tayCpC: line 1: /usr/lib/module-init-tools/kernel-scriptlets/rpm-pre: No such file or directory error: %pre(kernel-default-4.12.14-122.139.1.x86_64) scriptlet failed, exit status 127 error: kernel-default-4.12.14-122.139.1.x86_64: install failed Problem occurred during or after installation or removal of packages: Installation aborted by user Please see the above error message for a hint. Loading repository data... Reading installed packages... Resolving package dependencies... The following item is locked and will not be changed by any action: Available: snapper The following NEW package is going to be installed: kernel-default-4.12.14-122.139.1 The following package has no support information from it's vendor: kernel-default-4.12.14-122.139.1 1 new package to install. Overall download size: 0 B. Already cached: 54.7 MiB. After the operation, additional 251.8 MiB will be used. Continue? [y/n/...? shows all options] (y): y In cache kernel-default-4.12.14-122.139.1.x86_64.rpm (1/1), 54.7 MiB (251.8 MiB unpacked) Checking for file conflicts: [....done] (1/1) Installing: kernel-default-4.12.14-122.139.1.x86_64 [..error] Abort, retry, ignore? [a/r/i] (a): a Warning: %posttrans scripts skipped while aborting: kernel-default-4.12.14-122.139.1.x86_64.rpm zypper up kernel-default exit code: 8 zypper -n up -r Directory module-init-tools/kernel-scriptlets/rpm-pre does not exist Upon checking the /usr/lib/module-init-tools, we can see that the kernel-scriptlets directory does not exist: root@avamar:/usr/lib/module-init-tools/#: ls -lha total 56K drwxr-xr-x 2 root root 4.0K Oct 13 2021 . drwxr-xr-x 51 root root 4.0K Oct 13 2021 .. -rwxr-xr-x 1 root root 7.2K Mar 14 2019 driver-check.sh -rwxr-xr-x 1 root root 1.3K Sep 8 2015 regenerate-initrd-posttrans -rwxr-xr-x 1 root root 8.8K Jun 5 2013 weak-modules -rwxr-xr-x 1 root root 21K Jun 15 2019 weak-modules2 root@avamar:/usr/lib/module-init-tools/#:

Cause

The RPMs are being installed out of order by the installation script.

Resolution

Workaround:Install the suse-module-tools RPM prior to installing the new kernel RPM.1. Log in to the affected node as the root user.2. Install the suse-module-tools RPM from the OS Rollup repository. zypper in -f suse-module-tools3. Repeat the action on all affected nodes.4. Resume the workflow.Permanent Solution:This is under investigation by Avamar Engineering.

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