Symptoms

Application Tile Is Not Displaying in Windows 10 Start Menu In Windows 10, the MyDell application is showing as blank after factory installation whereas the user can click and launch the application. (Figure 1 - MyDell Application) Affected systems MyDell Back to Top

Cause

MyDell application does not have a resource file that exactly matches with the requirements of Windows 10 application tile and it supports only windows 11. Back to Top

Resolution

Remove the blank application and manually Pin MyDell application to the Windows start menu. Back to Top

Support Cases