Symptoms
Microphone or audio may drop on C series monitors.
Affected Monitors:
Dell 24 Video Conferencing Monitor C2422HEDell 27 Video Conferencing Monitor C2722DEDell 34 Video Conferencing Curved Monitor C3422WE
Cause
Dell has detected issues with the monitors.
Resolution
Updating to firmware version M2T114 or later for C3422WE, M2T113 or later for C2422HE, and M3T113 or later for C2722DE resolves the issue. To download and install the firmware, reference How to Download and Install Dell Drivers.
