Symptoms
Remote storage node is not turning into a ready state for use.On NMC--> Devices--> Devices Tab on the left column --> Right Click the device and click on Mount. The Device fails to mount. NMC pop up shows "Storage node not ready". Daemon logs of NetWorker server and remote storage node show:nsrsnmd NSR notice 22 Shutting down snmd Unable to connect to server: Unable to authenticate with server nsrserver: Authentication error; why = Client credential too weakOn NetWorker server: Run the following command on the CLI: nsradmin -p nsrexecNetWorker administration program.Use the "help" command for help.nsradmin> . type: nsrlaCurrent query setnsradmin> show auth methodsnsradmin> printauth methods: "0.0.0.0/0,nsrauth/oldauth";On the remote storage node :nsradmin -p nsrexecNetWorker administration program.Use the "help" command for help.nsradmin> . type: nsrlaCurrent query setnsradmin> show auth methodsnsradmin> printauth methods: "0.0.0.0/0,nsrauth";
Cause
The auth method on the NetWorker server does not match the auth method on the remote storage node. NetWorker Server:auth methods: "0.0.0.0/0,nsrauth/oldauth";Remote storage node: auth methods: "0.0.0.0/0,nsrauth";
Resolution
Update the auth method on the remote storage node so that it matches the auth method on the NetWorker server.On the remote storage node CLI, run the command below:nsradmin -p nsrexecNetWorker administration program.Use the "help" command for help.nsradmin> . type: nsrlaCurrent query setnsradmin> show auth methodsnsradmin> printauth methods: "0.0.0.0/0,nsrauth";nsradmin> update auth methods: "0.0.0.0/0,nsrauth/oldauth"auth methods: "0.0.0.0/0,nsrauth";Update? yOnce the authentication method has been updated on the remote storage node, you then need to restart the NetWorker services on the remote storage node.Wait for a few minutes before the storage node will turn into a ready state on NMC.
