Symptoms
When trying to configure Remote Syslog from Setting > Security > Remote syslog in Unisphere for PowerMax, it fails with error:
java.net.SocketException: Connection reset
Figure 1: Error: java.net.SocketException: Connection reset
smas.log only has the following entries:
2022-03-04 14:49:11,568 ERROR [em.bp.SECURITY] (default task-40) SecurityCommandProcessor.processConfigureRemoteSyslogCommand:java.net.SocketException: Connection reset
2022-03-04 14:51:39,978 ERROR [em.bp.SECURITY] (default task-14) SecurityCommandProcessor.processConfigureRemoteSyslogCommand:java.net.SocketException: Connection reset
2022-03-07 15:50:51,998 ERROR [em.bp.SECURITY] (default task-31) SecurityCommandProcessor.processConfigureRemoteSyslogCommand:java.net.SocketException: Connection reset
Cause
This error is due to a network issue.
Resolution
The user's network team found that the traffic was blocked for port 6514. Once the network issue was resolved, they could configure Remote syslog.
