Symptoms
Posted Alert: ENVIRONMENT-00032 - The storage processor has failed. This alert generally indicates the failure of a component on the system motherboard.
Event Id: EVT-ENVIRONMENT-00032
Event Message: The storage processor has failed
Object: Enclosure=1
Additional Information: Cause=
'Additional Information' within the Alert notification may indicate the specific cause:Examples of possible Causes:
Additional Information: Cause=A hardware fault occurred
Additional Information: Cause=CPU faulty or absent
Additional Information: Cause=Multiple failures
Additional Information: Cause=CPU faulty
Additional Information: Cause=Coin cell battery failed 53738>
Cause
Various potential causes, beyond the scope of this article, can result in this Alert being generated.The issue may be transient and the system may self-heal/recover without intervention.e.g, a dip in voltage reading on the motherboard or CPU, could result in the alert being encountered.
Resolution
NOTE: If an active 'indict' is present on the system, then a reboot will not clear the Event/Alert. Contact Support to clear the Indict.
Contact your Support Provider or raise a Service Request at https://www.dell.com/support/home
