Symptoms
In the installation logs we see the following -installationLogs/server.log:
2020/09/21 14:04:55.378 [pool-3-thread-1] (BaseInstallationServerAdapter.java:317) ERROR - Transaction failed. transactionId=24, timeoutInSeconds=300, errorMSG=Unable to execute command.
. Operation failed. nullsh: -c: line 0: unexpected EOF while looking for matching `"'
sh: -c: line 1: syntax error: unexpected end of file
, errorType=UNABLE_TO_EXECUTE_COMMAND, value=null
2020/09/21 14:04:55.378 [pool-3-thread-1] (BaseRpaCall.java:52) ERROR - ConfigureRepositoryVolumeCall failed.
java.lang.RuntimeException: Unable to execute command. . Operation failed. nullsh: -c: line 0: unexpected EOF while looking for matching `"'
In installation_processes_logs we see the following Assertion -
home/kos/installation_processes_logs/result.log.gz
2020/09/21 14:04:54.571 - #0 - 15152/15152 - KvolInit: errno=11 Assertion failed: rc == MRC_SUCCESS Line 629 File main.cc PID: 15152 Info: Create Kashya Volume failed: MRC_MAX_NUM_OF_VIRTUAL_CENTERS_EXCEEDED
Cause
In RP4VM version 5.3.x, the maximum number of supported vCenters changed to 4. When upgrading from a lower version with 5 vCenters registered the upgrade will fail.
Resolution
A solution exists for this issue, but intervention from Dell technical support personnel is required. Do not close out of WDM (Web Deployment Manager) and contact the Dell Customer Support Center or your service representative for technical support and reference this Dell knowledgebase solution ID.
