Symptoms
Dell Dock Station WD19, WD19S, WD19TB, WD19TBS, WD19DC, WD19DCS connected to the Dell UP2720Q Monitor shows an error message “Too many WD19s are attached” during a dock firmware update. The update fails.
(Figure 1: Dell Firmware Update Utility)
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Cause
The Dell UP2720Q Monitor and Salomon USB Hub have the same VID/PID.
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Resolution
Disconnect the Dell UP2720Q Monitor to update WD19 Dock Firmware.
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