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OPERATIONAL DEFECT DATABASE
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Note: As of December 2019, Dell Data Guardian has reached End of Support. This product and its articles are no longer updated by Dell. For more information, reference Product Life Cycle (End of Support / End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.Reference Endpoint Security for additional information about current products. This article covers software, hardware, and network level requirements for proper configuration of Dell Data Guardian. Affected Products: Dell Data Guardian Affected Versions: v1.0 and Later Affected Operating Systems: WindowsMac
Not applicable.
Server Infrastructure Dell Data Guardian requires Dell Security Management Server (formerly Dell Data Protection | Enterprise Edition Server or Dell Data Protection | Virtual Edition) v9.6 or later for policies and key management. Note: This article focuses on the Dell Data Guardian system requirements for desktop and laptop devices. For Dell Data Guardian mobile system requirements, reference Dell Data Guardian Mobile Device System Requirements. Permissions Administration rights are required to install Dell Data Guardian. A non-administrator with elevated privileges is not supported. Other requirements are required based on the operating system platform. Click the appropriate platform tab for more information about specific requirements. Windows Mac Windows Dell Data Guardian has specific Hardware, Anti-virus Exclusions, and Software requirements for Windows. Click the appropriate subject for more information. Hardware Minimum hardware requirements must meet the minimum specifications for the operating system in use: 200 MB free disk space, depending on operating system10/100/1000 or Wi-Fi network interface cardIPv4 TCP/IP installed and activated1 1IPv6 is not supported. Anti-virus Exclusions Anti-virus solutions (such as Symantec, McAfee, and Trend Micro) running on the same endpoint as Dell Data Guardian must have the following folders, files, and extensions added as exclusions. Folders: C:\Program Files\Dell\Data Guardian\C:\Users\*\AppData\Local\Dell\Data Guardian\Portal Note: If running both Dell Data Guardian using Protected Office Mode and Dell Endpoint Security Suite Enterprise using Application Control, an exclusion must be added. From Dell Endpoint Security Suite, the following must be added to the Application Control Allowed Folders: C:\Users\[USERNAME]\AppData\Local\assembly\tmp [USERNAME] represents the user to exclude in your environment. For more information, reference How to Add Exclusions in Dell Endpoint Security Suite Enterprise. Files: C:\Windows\System32\XendowCFS.sysC:\Windows\System32\XendowFlt.sysC:\Windows\System32\XendowSCF.sysC:\Windows\System32\XendowWFP.sysC:\Program Files\Dell\Data Guardian\DellTray.exeC:\Program Files\Dell\Data Guardian\Dell.DataGuardian.InjectionClient.exeC:\Program Files\Dell\Data Guardian\Xendow.Service.exeC:\Program Files\Dell\Data Guardian\Xendow.Service.Loader.exe Extensions: .xen Software Click the appropriate product version for specific software requirements. For more information about versioning, reference How to Identify the Dell Data Guardian Version. v2.8.0 and Later Operating Systems Microsoft Windows 10 Education, Enterprise, Pro1Microsoft Windows 8.1 Enterprise, ProMicrosoft Windows 7 SP1 Enterprise, Professional, Ultimate23 1Supports versions 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 update / 19H1).1Versions 1511 (November Update / Threshold 2) and 1607 (Anniversary Update / Redstone) are not supported.2Dell Data Guardian geolocation (Beacon) feature is not supported.3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products. Visual C++ 2017 Redistributable Package (x86 and x64) Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard. Update for Universal C Runtime in Windows if installed on Windows 7 or Windows 8.1.Visual Studio 2010 Tools or Office Runtime (x86 and x64) if installing with the MSI package.Microsoft .NET Framework 4.5.2 (or later). Note: Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Guardian to prevent installation and upgrade failures.Reference How to Determine Which .NET Framework Versions Are Installed for more information. Microsoft Office Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions: Microsoft Office 365 Business, Business Premium1Microsoft Office 2019Microsoft Office 2016Microsoft Office 2013 SP1 1Microsoft Office 365 Business Essentials is not supported. Note: For Office versioning, reference What Version of Office am I Using? Dell Data Guardian does not support multiple versions of Office on the same computer. Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and Later Note: Dell Data Guardian does not support Windows Edge. v2.5.0 to 2.7.0 Operating Systems Microsoft Windows 10 Education, Enterprise, Pro1Microsoft Windows 8.1 Enterprise, ProMicrosoft Windows 7 SP1 Enterprise, Professional, Ultimate23 1Supports versions 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), and 1809 (October 2018 Update / Redstone 5).1Versions 1511 (November Update / Threshold 2), 1607 (Anniversary Update / Redstone), and 1903 (May 2019 Update / 19H1) are not supported.2Dell Data Guardian geolocation (Beacon) feature is not supported.3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products. Visual C++ 2017 Redistributable Package (x86 and x64) Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard. Update for Universal C Runtime in Windows if installed on Windows 7 or Windows 8.1.Visual Studio 2010 Tools or Office Runtime (x86 and x64) if installing with the MSI package.Microsoft .NET Framework 4.5.2 (or later). Note: Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Guardian to prevent installation and upgrade failures.Reference How to Determine Which .NET Framework Versions Are Installed for more information. Microsoft Office Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions: Microsoft Office 365 Business, Business Premium1Microsoft Office 2019Microsoft Office 2016Microsoft Office 2013 SP1 1Microsoft Office 365 Business Essentials is not supported. Note: For Office versioning, reference What Version of Office am I Using? Dell Data Guardian does not support multiple versions of Office on the same computer. Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and Later Note: Dell Data Guardian does not support Windows Edge. v2.4.0 Operating Systems Microsoft Windows 10 Education, Enterprise, Pro1Microsoft Windows 8.1 Enterprise, ProMicrosoft Windows 7 SP1 Enterprise, Professional, Ultimate23 1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), and 1809 (October 2018 Update / Redstone 5).1Versions 1511 (November Update / Threshold 2) and 1903 (May 2019 Update /19H1) are not supported.2Dell Data Guardian geolocation (Beacon) feature is not supported.3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products. Visual C++ 2017 Redistributable Package (x86 and x64) Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard. Update for Universal C Runtime in Windows if installed on Windows 7 or Windows 8.1.Visual Studio 2010 Tools or Office Runtime (x86 and x64) if installing with the MSI package.Microsoft .NET Framework 4.5.2 (or later). Note: Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Guardian to prevent installation and upgrade failures.Reference How to Determine Which .NET Framework Versions Are Installed for more information. Microsoft Office Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions: Microsoft Office 365 Business, Business Premium1Microsoft Office 2019Microsoft Office 2016Microsoft Office 2013 SP1 1Microsoft Office 365 Business Essentials is not supported. Note: For Office versioning, reference What Version of Office am I Using? Dell Data Guardian does not support multiple versions of Office on the same computer. Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and Later Note: Dell Data Guardian does not support Windows Edge. v2.3.0 Operating Systems Microsoft Windows 10 Education, Enterprise, Pro1Microsoft Windows 8.1 Enterprise, ProMicrosoft Windows 7 SP1 Enterprise, Professional, Ultimate23 1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), and 1809 (October 2018 Update / Redstone 5).1Versions 1511 (November Update / Threshold 2) and 1903 (May 2019 Update / 19H1) are not supported.2Dell Data Guardian geolocation (Beacon) feature is not supported.3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products. Visual C++ 2015 Redistributable Package Update 3 (x86 and x64) Note: Microsoft Visual C++ 2015 Redistributable Package Update 3 is automatically installed when installing Dell Data Guardian through the installation wizard. Update for Universal C Runtime in Windows if installed on Windows 7 or Windows 8.1.Visual Studio 2010 Tools or Office Runtime (x86 and x64) if installing with the MSI package.Microsoft .NET Framework 4.5.2 (or later). Note: Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Guardian to prevent installation and upgrade failures.Reference How to Determine Which .NET Framework Versions Are Installed for more information. Microsoft Office Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions: Microsoft Office 365 Business, Business Premium1Microsoft Office 2019Microsoft Office 2016Microsoft Office 2013 SP1 1Microsoft Office 365 Business Essentials is not supported. Note: For Office versioning, reference What Version of Office am I Using? Dell Data Guardian does not support multiple versions of Office on the same computer. Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and Later Note: Dell Data Guardian does not support Windows Edge. Cloud Sync Clients DropboxDropbox for Business1Box2Google Drive3OneDriveOneDrive for BusinessUnified OneDrive 1Dropbox for Business is only supported on Windows.2Box Tools and Box Edit are not supported with Dell Data Guardian.3Google Backup and Sync is not supported. v2.2.0 Operating Systems Microsoft Windows 10 Education, Enterprise, Pro1Microsoft Windows 8.1 Enterprise, ProMicrosoft Windows 7 SP1 Enterprise, Professional, Ultimate23 1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), and 1809 (October 2018 Update / Redstone 5).1Versions 1511 (November Update / Threshold 2) and 1903 (May 2019 Update / 19H1) are not supported. 2Dell Data Guardian geolocation (Beacon) feature is not supported.3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products. Visual C++ 2015 Redistributable Package Update 3 (x86 and x64) Note: Microsoft Visual C++ 2015 Redistributable Package Update 3 is automatically installed when installing Dell Data Guardian through the installation wizard. Update for Universal C Runtime in Windows if installed on Windows 7 or Windows 8.1.Microsoft .NET Framework 4.5.2 (or later). Note: Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Guardian to prevent installation and upgrade failures.Reference How to Determine Which .NET Framework Versions Are Installed for more information. Microsoft Office Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions: Microsoft Office 365 Business, Business Premium1Microsoft Office 2019Microsoft Office 2016Microsoft Office 2013 SP1 1Microsoft Office 365 Business Essentials is not supported. Note: For Office versioning, reference What Version of Office am I Using? Dell Data Guardian does not support multiple versions of Office on the same computer. Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and Later Note: Dell Data Guardian does not support Windows Edge. Cloud Sync Clients: Dell Data Guardian supports the following cloud clients: DropboxDropbox for Business1Box2Google Drive3OneDriveOneDrive for BusinessUnified OneDrive 1Dropbox for Business is only supported on Windows.2Box Tools and Box Edit are not supported with Dell Data Guardian.3Google Backup and Sync is not supported. v2.1.0 Operating Systems Microsoft Windows 10 Education, Enterprise, Pro1Microsoft Windows 8.1 Enterprise, ProMicrosoft Windows 7 SP1 Enterprise, Professional, Ultimate23 1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4) and 1809 (October 2018 Update / Redstone 5).1Versions 1511 (November Update / Threshold 2) and 1903 (May 2019 Update / 19H1) are not supported.2Dell Data Guardian geolocation (Beacon) feature is not supported.3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products. Visual C++ 2015 Redistributable Package Update 3 (x86 and x64) Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard. Update for Universal C Runtime in Windows if installed on Windows 7 or Windows 8.1.Microsoft .NET Framework 4.5.2 (or later). Note: Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Guardian to prevent installation and upgrade failures.Reference How to Determine Which .NET Framework Versions Are Installed for more information. Microsoft Office Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions: Microsoft Office 365 Business, Business Premium1Microsoft Office 2016Microsoft Office 2016Microsoft Office 2013 SP1Microsoft Office 2010 SP2 1Microsoft Office 365 Business Essentials is not supported. Note: For Office versioning, reference What Version of Office am I Using? Dell Data Guardian does not support multiple versions of Office on the same computer. Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and Later Note: Dell Data Guardian does not support Windows Edge. Cloud Sync Clients DropboxDropbox for Business1Box2Google Drive3OneDriveOneDrive for BusinessUnified OneDrive 1Dropbox for Business is only supported on Windows.2Box Tools and Box Edit are not supported with Dell Data Guardian.3Google Backup and Sync is not supported. v2.0.0 to 2.0.1 Operating Systems Microsoft Windows 10 Education, Enterprise, Pro1Microsoft Windows 8.1 Enterprise, ProMicrosoft Windows 7 SP1 Enterprise, Professional, Ultimate23 1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.2Dell Data Guardian geolocation (Beacon) feature is not supported.3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products. Visual C++ 2015 Redistributable Package Update 3 (x86 and x64) Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard. Update for Universal C Runtime in Windows if installed on Windows 7 or Windows 8.1.Microsoft .NET Framework 4.5.2 (or later). Note: Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Guardian to prevent installation and upgrade failures.Reference How to Determine Which .NET Framework Versions Are Installed for more information. Microsoft Office Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions: Microsoft Office 365 Business, Business Premium1Microsoft Office 2016Microsoft Office 2013 SP1Microsoft Office 2010 SP2 1Microsoft Office 365 Business Essentials is not supported. Note: For Office versioning, reference What Version of Office am I Using? Dell Data Guardian does not support multiple versions of Office on the same computer. Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and Later Note: Dell Data Guardian does not support Windows Edge. Cloud Sync Clients DropboxDropbox for Business1Box2Google Drive3OneDriveOneDrive for BusinessUnified OneDrive 1Dropbox for Business is only supported on Windows.2Box Tools and Box Edit are not supported with Dell Data Guardian.3Google Backup and Sync is not supported. v1.6.0 to 1.6.1 Operating Systems Microsoft Windows 10 Education, Enterprise, Pro1Microsoft Windows 8.1 Update 0-1 Enterprise, ProMicrosoft Windows 7 SP1 Enterprise, Professional, Ultimate23 1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.2Dell Data Guardian geolocation (Beacon) feature is not supported.3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products. Visual C++ 2015 Redistributable Package Update 3 (x86 and x64) Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard. Update for Universal C Runtime in Windows if installed on Windows 7 or Windows 8.1.Microsoft .NET Framework 4.5.2 (or later). Note: Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Guardian to prevent installation and upgrade failures.Reference How to Determine Which .NET Framework Versions Are Installed for more information. Microsoft Office Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions: Microsoft Office 365 Business, Business Premium1Microsoft Office 2016Microsoft Office 2013 SP1Microsoft Office 2010 SP2 1Microsoft Office 365 Business Essentials is not supported. Note: For Office versioning, reference What Version of Office am I Using? Dell Data Guardian does not support multiple versions of Office on the same computer. Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and Later Note: Dell Data Guardian does not support Windows Edge. Cloud Sync Clients DropboxDropbox for Business1Box2Google Drive3OneDriveOneDrive for BusinessUnified OneDrive 1Dropbox for Business is only supported on Windows.2Box Tools and Box Edit are not supported with Dell Data Guardian.3Google Backup and Sync is not supported. v1.5.0 to 1.5.1 Operating Systems Microsoft Windows 10 Education, Enterprise, Pro1Microsoft Windows 8.1 Update 0-1 Enterprise, ProMicrosoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate23 1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.2Dell Data Guardian geolocation (Beacon) feature is not supported.3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products. Visual C++ 2015 Redistributable Package Update 3 (x86 and x64) Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard. Update for Universal C Runtime in Windows if installed on Windows 7 or Windows 8.1.Microsoft .NET Framework 4.5.2 (or later). Note: Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Guardian to prevent installation and upgrade failures.Reference How to Determine Which .NET Framework Versions Are Installed for more information. Microsoft Office Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions: Microsoft Office 365 Business, Business Premium1Microsoft Office 2016Microsoft Office 2013 SP1Microsoft Office 2010 SP2 1Microsoft Office 365 Business Essentials is not supported. Note: For Office versioning, reference What Version of Office am I Using? Dell Data Guardian does not support multiple versions of Office on the same computer. Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and Later Note: Dell Data Guardian does not support Windows Edge. Cloud Sync Clients DropboxDropbox for Business1Box2Google Drive3OneDriveOneDrive for BusinessUnified OneDrive 1Dropbox for Business is only supported on Windows.2Box Tools and Box Edit are not supported with Dell Data Guardian.3Google Backup and Sync is not supported. v1.4.0 Operating Systems Microsoft Windows 10 Education, Enterprise, Pro1Microsoft Windows 8.1 Update 0-1 Enterprise, ProMicrosoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate23 1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.2Dell Data Guardian geolocation (Beacon) feature is not supported.3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products. Visual C++ 2015 Redistributable Package Update 3 (x86 and x64) Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard. Update for Universal C Runtime in Windows if installed on Windows 7 or Windows 8.1.Microsoft .NET Framework 4.5.2 (or later). Note: Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Guardian to prevent installation and upgrade failures.Reference How to Determine Which .NET Framework Versions Are Installed for more information. Microsoft Office Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions: Microsoft Office 365 Business, Business Premium1Microsoft Office 2016Microsoft Office 2013 SP1Microsoft Office 2010 SP2 1Microsoft Office 365 Business Essentials is not supported. Note: For Office versioning, reference What Version of Office am I Using? Dell Data Guardian does not support multiple versions of Office on the same computer. Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and Later Note: Dell Data Guardian does not support Windows Edge. Cloud Sync Clients DropboxDropbox for Business1Box2Google Drive3OneDriveOneDrive for BusinessUnified OneDrive 1Dropbox for Business is only supported on Windows.2Box Tools and Box Edit are not supported with Dell Data Guardian.3Google Backup and Sync is not supported. v1.2.0 to 1.3.0 Operating Systems Microsoft Windows 10 Education, Enterprise, Pro1Microsoft Windows 8.1 Update 0-1 Enterprise, ProMicrosoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate23 1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.2Dell Data Guardian geolocation (Beacon) feature is not supported.3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products. Visual C++ 2015 Redistributable Package Update 3 (x86 and x64) Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard. Update for Universal C Runtime in Windows if installed on Windows 7 or Windows 8.1.Microsoft .NET Framework 4.5.2 (or later). Note: Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Guardian to prevent installation and upgrade failures.Reference How to Determine Which .NET Framework Versions Are Installed for more information. Microsoft Office Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions: Microsoft Office 2016Microsoft Office 2013Microsoft Office 2010 SP1 or later Note: For Office versioning, reference What Version of Office am I Using? Dell Data Guardian does not support multiple versions of Office on the same computer. Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and Later Note: Dell Data Guardian does not support Windows Edge. Cloud Sync Clients DropboxDropbox for Business1Box2Google Drive3OneDriveOneDrive for BusinessUnified OneDrive 1Dropbox for Business is only supported on Windows.2Box Tools and Box Edit are not supported with Dell Data Guardian.3Google Backup and Sync is not supported. v1.1.0 Operating Systems Microsoft Windows 10 Education, Enterprise, Pro1Microsoft Windows 8.1 Update 0-1 Enterprise, ProMicrosoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate23 1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.2Dell Data Guardian geolocation (Beacon) feature is not supported.3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products. Visual C++ 2015 Redistributable Package Update 3 (x86 and x64) Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard. Update for Universal C Runtime in Windows if installed on Windows 7 or Windows 8.1.Microsoft .NET Framework 4.5.2 (or later). Note: Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Guardian to prevent installation and upgrade failures.Reference How to Determine Which .NET Framework Versions Are Installed for more information. Microsoft Office Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions: Microsoft Office 2016Microsoft Office 2013Microsoft Office 2010 SP1 or later Note: For Office versioning, reference What Version of Office am I Using? Dell Data Guardian does not support multiple versions of Office on the same computer. Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and Later Note: Dell Data Guardian does not support Windows Edge. Cloud Sync Clients DropboxDropbox for Business1Box2Google Drive3OneDriveOneDrive for BusinessUnified OneDrive 1Dropbox for Business is only supported on Windows.2Box Tools and Box Edit are not supported with Dell Data Guardian.3Google Backup and Sync is not supported. v1.0.0 Operating Systems Microsoft Windows 10 Education, Enterprise, Pro1Microsoft Windows 8.1 Update 0-1Enterprise, ProMicrosoft Windows 7 SP1 SP0-SP1 Enterprise, Professional, Ultimate23 1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.2Dell Data Guardian geolocation (Beacon) feature is not supported.3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products. Visual C++ 2015 Redistributable Package Update 3 (x86 and x64) Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard. Update for Universal C Runtime in Windows if installed on Windows 7 or Windows 8.1.Microsoft .NET Framework 4.5.2 (or later). Note: Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Guardian to prevent installation and upgrade failures.Reference How to Determine Which .NET Framework Versions Are Installed for more information. Microsoft Office Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions: Microsoft Office 2013Microsoft Office 2010 SP1 or later Note: For Office versioning, reference What Version of Office am I Using? Dell Data Guardian does not support multiple versions of Office on the same computer. Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and Later Note: Dell Data Guardian does not support Windows Edge. Cloud Sync Clients DropboxDropbox for Business1Box2Google Drive3OneDriveOneDrive for BusinessUnified OneDrive 1Dropbox for Business is only supported on Windows.2Box Tools and Box Edit are not supported with Dell Data Guardian.3Google Backup and Sync is not supported. Mac Dell Data Guardian has specific Hardware and Software requirements for Mac. Click the appropriate subject for more information. Hardware Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon Processors are all supported2 GB RAM200 MB free disk space Software Click the appropriate product version for specific software requirements. For more information, reference, How to Identify the Dell Data Guardian Version. v2.5.0 and Later Operating Systems: macOS Mojave 10.14.0 to 10.14.5macOS High Sierra 10.13.6macOS Sierra 10.12.6 Microsoft Office: Microsoft Office 2019Microsoft Office 2016Microsoft Office 2013 SP1 Note: For Office versioning, reference What Version of Office am I Using? Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and LaterMac Safari Cloud Sync Clients DropboxBox1Google Drive2OneDriveOneDrive for BusinessUnified OneDrive 1Box Tools and Box Edit are not supported with Dell Data Guardian.2Google Backup and Sync is not supported. v2.4.0 Operating Systems: macOS Mojave 10.14.0 to 10.14.4macOS High Sierra 10.13.6macOS Sierra 10.12.6 Microsoft Office: Microsoft Office 2019Microsoft Office 2016Microsoft Office 2013 SP1 Note: For Office versioning, reference What Version of Office am I Using? Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and LaterMac Safari Cloud Sync Clients DropboxBox1Google Drive2OneDriveOneDrive for BusinessUnified OneDrive 1Box Tools and Box Edit are not supported with Dell Data Guardian.2Google Backup and Sync is not supported. v2.2.0 to 2.3.0 Operating Systems: macOS Mojave 10.14.0 to 10.14.4macOS High Sierra 10.13.6macOS Sierra 10.12.6 Microsoft Office: Microsoft Office 2019Microsoft Office 2016Microsoft Office 2013 SP1 Note: For Office versioning, reference What Version of Office am I Using? Web Browsers Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and LaterMac Safari Cloud Sync Clients DropboxBox1Google Drive2OneDriveOneDrive for BusinessUnified OneDrive 1Box Tools and Box Edit are not supported with Dell Data Guardian.2Google Backup and Sync is not supported. v2.1.0 Operating Systems: macOS Mojave 10.14.0 to 10.14.1macOS High Sierra 10.13.3 to 10.13.4macOS Sierra 10.12.6 Microsoft Office: Microsoft Office 2013Microsoft Office 2010 SP1 or SP2 Note: For Office versioning, reference What Version of Office am I Using? Web Browsers: Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and LaterMac Safari Cloud Sync Clients DropboxBox1Google Drive2OneDriveOneDrive for BusinessUnified OneDrive 1Box Tools and Box Edit are not supported with Dell Data Guardian.2Google Backup and Sync is not supported. v2.0.0 Operating Systems: macOS Mojave 10.14.0 to 10.14.1macOS High Sierra 10.13.5 to 10.13.6macOS Sierra 10.12.6Mac OS X El Capitan 10.11.6 Microsoft Office: Microsoft Office 2013Microsoft Office 2010 SP1 or SP2 Note: For Office versioning, reference What Version of Office am I Using? Web Browsers: Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and LaterMac Safari Cloud Sync Clients DropboxBox1Google Drive2OneDriveOneDrive for BusinessUnified OneDrive 1Box Tools and Box Edit are not supported with Dell Data Guardian.2Google Backup and Sync is not supported. v1.6.0 Operating Systems: macOS High Sierra 10.13.3 to 10.13.6macOS Sierra 10.12.6Mac OS X El Capitan 10.11.6 Microsoft Office: Microsoft Office 2013Microsoft Office 2010 SP1 or SP2 Note: For Office versioning, reference What Version of Office am I Using? Web Browsers: Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and LaterMac Safari Cloud Sync Clients DropboxBox1Google Drive2OneDriveOneDrive for BusinessUnified OneDrive 1Box Tools and Box Edit are not supported with Dell Data Guardian.2Google Backup and Sync is not supported. v1.5.0 Operating Systems: macOS High Sierra 10.13.2 to 10.13.4macOS Sierra 10.12.6Mac OS X El Capitan 10.11.6 Microsoft Office: Microsoft Office 2013Microsoft Office 2010 SP1 or SP2 Note: For Office versioning, reference What Version of Office am I Using? Web Browsers: Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and LaterMac Safari Cloud Sync Clients DropboxBox1Google Drive2OneDriveOneDrive for BusinessUnified OneDrive 1Box Tools and Box Edit are not supported with Dell Data Guardian.2Google Backup and Sync is not supported. v1.4.0 Operating Systems: macOS High Sierra 10.13.0 to 10.13.2macOS Sierra 10.12.6Mac OS X El Capitan 10.11.6 Microsoft Office: Microsoft Office 2013Microsoft Office 2010 SP1 or SP2 Note: For Office versioning, reference What Version of Office am I Using? Web Browsers: Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and LaterMac Safari Cloud Sync Clients DropboxBox1Google Drive2OneDriveOneDrive for BusinessUnified OneDrive 1Box Tools and Box Edit are not supported with Dell Data Guardian.2Google Backup and Sync is not supported. v1.3.0 Operating Systems: macOS Sierra 10.12.5 to 10.12.6Mac OS X El Capitan 10.11.6Mac OS X Yosemite 10.10.5 Microsoft Office: Microsoft Office 2013Microsoft Office 2010 SP1 or SP2 Note: For Office versioning, reference What Version of Office am I Using? Web Browsers: Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and LaterMac Safari Cloud Sync Clients DropboxBox1Google Drive2OneDriveOneDrive for BusinessUnified OneDrive 1Box Tools and Box Edit are not supported with Dell Data Guardian.2Google Backup and Sync is not supported. v1.2.0 and Earlier Operating Systems: macOS Sierra 10.12.3 to 10.12.4Mac OS X El Capitan 10.11.6Mac OS X Yosemite 10.10.5 Microsoft Office: Microsoft Office 2013Microsoft Office 2010 SP1 or SP2 Note: For Office versioning, reference What Version of Office am I Using? Web Browsers: Internet Explorer 11.X and laterMozilla Firefox 41.X and laterGoogle Chrome 46.X and LaterMac Safari Cloud Sync Clients DropboxBox1Google Drive2OneDriveOneDrive for BusinessUnified OneDrive 1Box Tools and Box Edit are not supported with Dell Data Guardian.2Google Backup and Sync is not supported. To contact support, reference Dell Data Security International Support Phone Numbers.Go to TechDirect to generate a technical support request online.For additional insights and resources, join the Dell Security Community Forum.