Symptoms
The following article provides information about an issue seen on systems using the Intel 9560 wifi card and streaming to a Chromecast device.
My Dell notebook won't stream to a Chromecast device with an Intel 9560 WLAN card
If you are experiencing issues streaming to your Chromecast device from your Dell notebook (such as it won't play LINE videos.) and you are using the Intel 9560 wireless card, then please follow the instructions below to update the driver to the latest version available on the Dell Support Site to resolve the problem.
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Resolution
Resolution
Dells engineering department has identified why the Intel WLAN module was failing to play LINE videos on the Chromecast device.
Dell and Intel has released a new wireless card update (Version A16) which includes a fix for this problem:
Go to the Dell Support Site
Enter the service tag or express service code to get drivers specific to how the system shipped
Alternatively, you can choose your notebook from the product list to get a general list of drivers for that system
Click on the Drivers and Downloads drawer in the menu
Ensure you have the correct operating system set
Select the Network drop-down category
Look for the Intel AX200/AX201/9260/9560/9462 WiFi UWD Driver version A16 or newer
Click on the Download button and follow the onscreen instructions
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