Symptoms

Creating a Dell Command | Update MSI Installer Package An administrator may create a Microsoft Software Installation (MSI) package for mass deployment. Note: Dell Command | Update can be downloaded from your Dell Digital Locker account or from the Dell Support Site. Note: Dell does not support creating MSI packages. We supply this for your information. Back to Top

Cause

Note: You can find out more about Dell Command | Update on the following link: Dell Command | Update Back to Top

Resolution

Step-by-Step instructions to create a Dell Command | Update MSI Package: Show all | Hide all If you are downloading Dell Command Update from the Dell Digital Locker, follow these steps: Right-click the Windows start menu icon and then select Run. (Figure.1 Start Menu Icon on the Taskbar) In the Run Box, type CMD and then press CTRL + SHIFT + ENTER, to run the command prompt as an administrator. (Figure.2 Run Box) The User Account Control (UAC) prompts you to authorize administration access, click Yes. Otherwise carry on to the next step. In the Command Prompt window, go to the location of the Dell Command | Update executable file. Type Dell-Command-Update_[VERSION] /PASSTHROUGH /X /B"[EXTRACTION PATH]" and then press the Enter key. C:\>Dell-Command-Update_Y2PJJ_WIN_3.1.1_A00.EXE /passthrough /x /b"C:\Temp\DCU3.1" If you are prompted to upgrade Dell Command | Update, click No. Otherwise carry on to the next step. (Figure.3 Set up Pop-Up Window) In the Command Prompt window, type Exit and then press the Enter key. Exit In Windows Explorer, go to the [EXTRACTION PATH] from step five, and retrieve the Dell Command | Update MSI package. If you are downloading Dell Command Update from the Dell Support Site, follow these steps: Download the latest version of Dell Command Update: (See Article #000177325) Dell Command Update Run the Update Package EXE and select Extract. (See Figure.4) (Figure.4 Dell Update Package) Select or create a folder to extract the Dell Update Package contents to. Go to the folder where the Dell Update Package contents were extracted. (See Figure.5 An example of the extracted files to C:\DCU\ is shown.) (Figure.5 Windows Explorer Folder) Open an elevated command prompt window in the same directory as the extracted files from steps three and four. In the elevated command prompt window, type [EXE-NAME] /PASSTHROUGH /X /B"[EXTRACTION PATH]" and press Enter. During this step, you may receive a warning that the application is to be uninstalled. You can press either Yes or No, it does not impact the extraction process. The MSI package is now available in the [EXTRACTION PATH] folder. Note: [VERSION] = Software version that is associated with the Dell Command | Update executable.[EXE-NAME] = Indicates the name of the executable file in the extracted contents for the working example, DCU_Setup_4.6.0.exe[EXTRACTION PATH] = Indicates the folder where the MSI file should be extracted to.The [VERSION] and [EXTRACTION PATH] in your environment may differ from the screenshot example. Back to Top See these Dell Knowledge Base articles for related information: Dell Business Client Update CatalogDell Command | UpdateDell Command Update CIM Reference GuideHow to use and troubleshoot Dell Command | Update to update all drivers BIOS and firmware for your computer

Support Cases