
OPERATIONAL DEFECT DATABASE
...


...

The NetWorker VMware Protection integration is configured with the vProxy Appliance. The environment networking is configured with IPv6, and it is not dual-stacked. The vProxy registration fails with invalid credentials and HTTP code 401. The NetWorker Server logs show: 160859:nsrvproxy_mgmt: vProxy management job started with CLI: 'C:\Program Files\EMC NetWorker\nsr\bin\nsrvproxy_mgmt.exe register -s [NETWORKER_SERVER_NAME] -v [VCENTER_SERVER_NAME] -h [VPROXY_NAME] -p 9090 -j 13 -k 0 ' 161332:nsrvproxy_mgmt: Starting 'amp62-nw-nvp' vProxy registration to '[NETWORKER_SERVER_NAME]' NetWorker server. 161327:nsrvproxy_mgmt: Failed to register vProxy '[VPROXY_NAME]': Cannot get vProxy '[VPROXY_NAME]' state: Possible wrong vProxy userid or password, invalid credentials. Received an HTTP code: 401, libCURL message: "", url: "https://[VPROXY_NAME]:9090/api/v1/VproxyEngines" 161319:nsrvproxy_mgmt: vProxy management job completed with errors. The vProxy /opt/emc/vproxy/runtime/logs/vrapid/vrapid-engine.log shows: YYYY-MM-DD HH:MM:SS NOTICE: Request #1496: Rejecting unauthorized request from '[NSR_LINK-LOCAL_IPV6_ADDRESS]%eth0' for '/api/v1/VproxyEngines': YYYY-MM-DD HH:MM:SS ERROR: AdminEngine: sending response error: code=401, errText=Only requests from '[NETWORKER_SERVER_NAME]' are allowed. YYYY-MM-DD HH:MM:SS TRACE: Request #1496: Responded to client.
The NetWorker Server registration request is referencing the Link-Local IPv6 address instead of the IPv6 address. The vProxy appliance does not recognize the Link-Local IPv6 address and rejects the registration request.
Workaround: The NetWorker Server Link-Local IPv6 address can be temporarily removed to allow the vProxy registration. Once the registration is complete, the Link-Local IPv6 address can be restored by rebooting the NetWorker server. Redeploy the vProxy in the environment. Backup the vrapid.service configuration file: cp -p usr/lib/systemd/system/vrapidd.service usr/lib/systemd/system/vrapid.service_original Edit the vrapid.service configuration file: vi /usr/lib/systemd/system/vrapid.service Add the command-line argument "--disable-access-control" to the line starting with "ExecStart=". ExecStart=/opt/emc/vproxy/bin/vrapid --disable-access-control Reload the unit configuration file into systemd: systemctl daemon-reload Restart the vrapid service engine: systemctl restart vrapid.service On the NetWorker Server, open on a command prompt window in administrator mode. Determine the Link-local IPv6 Address on the NetWorker Server: ipconfig /all Remove the Link-local IPv6 Address with the netsh command-line utility: netsh interface ipv6 delete address interface=[INTERFACE_#] address=[NSR_LINK-LOCAL_IPV6_ADDRESS] Register the vProxy using the NetWorker Management Console. Once the registration is complete, the NetWorker Server can be rebooted to restore the Link-local IPv6 Address.
Click on a version to see all relevant bugs
Dell Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.