Symptoms

Permissions on the password database may be too restrictive.Log in to VPlexcli from VPLEX Management server failed with Permissions-on-the-password-database-may-be-too-restrictive error. service@ManagementServer:~> vplexcliTrying ::1...Connected to localhost.Escape character is '^]'.Enter User Name: servicePermissions on the password database may be too restrictive.Login failed.Enter User Name: 

Cause

Management Console issue. The Console must be restarted.

Resolution

Restart the VPLEX Management Console by using the following command: service@ManagementServer:~> sudo /etc/init.d/VPlexManagementConsole restartRestarting EMC VPlex Management Console... doneservice@ManagementServer:~> vplexcli Trying ::1...Connected to localhost.Escape character is '^]'.Enter User Name: servicePassword:creating logfile:/var/log/VPlex/cli/session.log_service_localhost_T16320_20180402235745VPlexcli:/>

Support Cases