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OPERATIONAL DEFECT DATABASE
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Affected Products: Dell Command | Monitor
Not Applicable
What is Dell Command | Monitor? Using common information model (CIM) you can access Dell Command | Monitor through Web Services for Management Standards (WSMAN). Note: Simple Network Management Protocol (SNMP) is not supported for Dell Command | Monitor. Dell Command | Monitor enables IT administrators to remotely collect asset information, modify CMOS settings, receive proactive notifications about potential fault conditions, and get alerts for potential security breaches. In computers running Windows, these alerts are available as events in the Windows event log, or WMI event. For computers running Linux, these alerts are received as Syslog, OMI event, or Application log. Dell Command | Monitor can be integrated into a console such as Microsoft System Center Configuration Manager by directly accessing the CIM information, or through other console vendors who have implemented the Dell Command | Monitor integration. You can create custom scripts to target key areas of interest. Sample scripts are available at Dell Knowledge Library Dell Command | Monitor page. You can use these scripts to monitor inventory, BIOS settings, and system health. Note: For more information about, reference Dell Command | Monitor Installation Guide. Features CIM Standards Dell Command | Monitor conforms to the CIM standards. The CIM specification details mapping techniques for improved compatibility with management protocols such as WMI and WSMAN are used for remote monitoring. BIOS configuration Dell Command | Monitor provides the ability to configure a system BIOS, including management of its boot order. Remote shutdown Dell Command | Monitor supports remote computer shutdown and reboot. Information access Dell Command | Monitor provides access to computer information such as BIOS revision and computer model through WMI using CIM. The WSMAN protocol can also be used to access this information through WMI. Detecting advance format drives Client computers are transitioning to Advanced Format (AF) drives for larger storage capacity and to address the limitations of 512-byte sector hard drives. The hard drives transitioning to 4KB sectors maintain backward compatibility, while the current AF hard drive, known as 512e hard drive, match 512-byte SATA and operate at 4KB. Detailed asset information Dell Command | Monitor provides access to detailed inventory information such as processors, PCI devices, and batteries. Remote wake-up configuration Dell Command | Monitor supports configuration of remote wake-up settings. Remote wake-up is a function of the client computer and Network Interface Card (network adapter). Remote modification of computer settings Dell Command | Monitor allows administrators to retrieve and set business client BIOS settings such as USB port configuration, boot order, and network adapter settings. System health and status Dell Command | Monitor monitors the computer health such as fan status, and reports the status through NT event log entries and CIM events. RAID Status Reporting Dell Command | Monitor enables the RAID configuration information and monitors the RAID functionality for client systems with hardware and driver support. Installation Guide Prerequisites for Installation The target system is a Dell manufactured computer with System Management Basic Input Output System (SMBIOS) 2.3 or later.NET Framework 4.6.1 or later is installed.You have administrative privileges on the client system.Microsoft Visual C++ Redistributable for Visual Studio 2019 Installing Dell Command | Monitor using Dell Update Package You can install Dell Command | Monitor locally using the DUP downloaded from dell.com/support. Double-click the Dell Command | Monitor Update Package that you downloaded from dell.com/support. The User Account Control (UAC) screen is displayed.Click Yes. The Update Package screen is displayed.Click Install. The Welcome to the InstallShield Wizard for Command | Monitor screen is displayed.Click Next. The License Agreement screen is displayed.Read the software license agreement, select I accept the terms in the license agreement, and then click Next. The Improvement Program Consent screen is displayed. Note: Improvement Program is available for x64-bit version only. Click Next. The Ready to Install the Program screen is displayed. If the Setup Type is Custom, then the Custom Setup screen is displayed, allowing you to select specific program features, and the directory in which you want to install Dell Command | Monitor. Click Next.Click Install. The installation starts. The time taken for the installation to complete depends on the options selected and the computer hardware.In the InstallShield Wizard Completed, click Finish. The Dell Command | Monitor screen is displayed.Click Close to complete the installation and exit the installation screen.Restart your system to complete the installation. Installing Command | Monitor using the MSI file Note: You must have administrator privileges before running the MSI file for installation. Double-click the Command_Monitor_x86.msi or Command_Monitor_x64.msi file. The Welcome to the InstallShield Wizard for Dell Command | Monitor screen is displayed.Click Next. The License Agreement screen is displayed.Read the software license agreement, select I accept the terms in the license agreement, and then click Next. Note: Improvement Program is available for x64-bit version only. Click Next. The Ready to Install the Program screen is displayed. If the Setup Type is Custom, then the Custom Setup screen is displayed, allowing you to select specific program features, and the directory in which you want to install Dell Command | Monitor. Click Next.Click Install. The installation starts. The time taken for the installation to complete depends on the options that are selected and the computer hardware.In the InstallShield Wizard Completed, click Finish. The Dell Command | Monitor screen is displayed.Click Close to complete the installation and exit the installation screen.Restart your system to complete the installation. Installing in CLI or silent mode For more information about Installing Dell Command | Monitor in CLI or silent mode, reference the Dell Command | Monitor Installation Guide. Note: Choose the version of software that you have.