Resolution
If you are facing a network issue "The remote device or resource won't accept the connection" on Google Chrome or Internet Explorer (IE), follow the steps below to reset the LAN settings:1) Open IE or Chrome browser2) In the upper right corner of your IE, click > Internet options. (In Chrome, select Settings from the upper right corner then scroll down to advanced)Figure 1 - Internet Options3) Click the Connections tab and click LAN settings. (In Chrome, scroll down to System and then Open proxy settings - the steps below will now apply.)Figure 2 - Connections and LAN settings4) In Proxy server section, uncheck Use a proxy server for your LAN.Figure 3 - Proxy connection5) In Automatic configuration section, check Automatically detect settings. Then click OK.This should resolve the problem for you. If not, see the cautionary advice below relating to anti-virus software - this should only be undertaken if you are certain that the site you are attempting to access is secure and safe. Dell accepts no responsibility for virus issues as a result of lack of security on your Dell PC - these steps are advice only.
This error is sometimes caused by interference from anti-virus software. To identify if this is the issue, temporarily disable your anti-virus and check if the problem persists. (Consult your anti-virus documentation for instructions on disabling it.) If this resolves the problem, contact the vendor of your anti-virus software and ask them for advice, or install a different anti-virus solution.IMPORTANT: Be extra careful about what sites you go to, what emails you open and what files you download when your anti-virus is disabled.
