Symptoms

A device driver or software driver is a computer program allowing higher-level computer programs to interact with a hardware device. For the Precision R7610 Workstation, all the drivers installation for their devices are similar except that some system may have more devices than the other.After a clean installation of the Microsoft® Windows 7 or 8 operating system, you must install the following drivers / software packages: Table of Contents: Precision R7610 Workstation Driver installation guideSystem Drivers 1. Precision R7610 Workstation Driver installation guide Microsoft® Windows 7 and 8 Note: Use this page as a reference for what the drivers should look like in Device Manager when installed. Drivers can be downloaded from the Dell Support Site. Notice: See article ID: SLN128938 Drivers and Downloads FAQ for help identifying Video controllers and other hardware components. Note: The drivers installation for Windows 7,and Windows 8 are mostly identical. (Most of the device drivers will be pre-installed during the Windows 7and 8 installation process.) For best results, we recommend installing the Intel Chipset driver utility first. Back to Top After a fresh copy of windows is installed, always install the Intel chipset driver utility first. After that, you can install the rest of the devices' drivers in any sequence. However we would recommend you follow the convention below. ChipsetGraphicsRealtek AudioIntel 825xx Gigabit Platform LAN NetworkUSB 3.0 ControllerIntel Management EngineIntel IRST 2. System Drivers Note: The driver list is based from driver installation from the Resource DVD on a basic Precision R7610 Workstation system without any additional optional cards fitted. Generally, Windows has comprehensive support for many items, but the following Dell™ - branded drivers and software must be installed for proper operation if the operating system has been removed and reinstalled: Show all | Hide all Intel Chipset Utility Check if the chipset utility is installed by looking at Device Manager - shown below. Install the Intel chipset update from the Support Site or by inserting the Dell Resource DVD.Windows 7 and 8>Chipset Drivers > Intel Chipset Utility. Before InstallationAfter Installation The Universal Serial Bus controllers entry is another good spot in Device Manager to verify the chipset driver is installed. The host controllers are identified correctly if the chipset driver is installed. Before InstallationAfter Installation You can also use System devices to verify the chipset driver is installed. The devices controlled by the C600/X79 series chipset controller hub, DRAM Controller and PCI bus are properly identified when the chipset driver is installed. Before InstallationAfter Installation Graphics The system does not come with any onboard graphics option, hence it will rely on add-in graphic cards to display. Below is the driver installation of Nvidia Quadro K5000 card pre-installed in the Precision™ R7610. Once the driver is obtained, execute the file; it unzips and prompts the user to continue the installation process. Before InstallationAfter Installation Realtek Audio The integrated audio driver is available on Dell Support and on the ResourceCD under Audio Drivers. The driver is labeled Realtek ALC3220 HD Audio. Once the driver is obtained, execute the file; it unzips and prompts the user to continue the installation process. Once you installed the audio driver, the High Definition Audio Device entry becomes Realtek High Definition Audio entry. In the event in which the graphics card driver (in this example is the Nvidia Quadro K5000) is installed, the device manager entry on High Definition Audio device will become as below, after the graphics card driver installation. Before InstallationAfter Installation Intel 825xx Gigabit Platform LAN Network The network driver is labeled as Intel 825xx Gigabit Platform LAN Network Device. Once the driver is obtained, execute the file; it unzips and prompts the user to continue the installation process. Before network drivers are installed, the Windows® operating system does not recognize the integrated dual LOM and sets the device up as an Ethernet Controller under Other devices. Once you installed the network drivers, it is recognized properly under Network adapters. Before InstallationAfter Installation USB 3.0 Controller Before USB 3.0 driver is installed, the Windows® operating system does not recognize the USB 3.0 ports and sets the device up as an Universal Serial Bus (USB) Controller under Other devices. Once you installed the drivers, it will be recognized properly under Universal Serial Bus Controllers. Before InstallationAfter Installation Intel Management Engine Once you installed the Intel Management Engine driver, the PCI Simple Communications Controller entry will be displayed as the Intel Management Engine Interface entry. Before InstallationAfter Installation Intel IRST IRST driver can be verified if its already installed in a system, by referring to the below entry. During the installation of Windows, setup will prompt to insert IRST driver for SAS/SATA AHCI. Once the driver is loaded, setup will then detect the hard disk and proceed with installation. Once the installation is completed, Windows will identify the controller with below entry. Before InstallationAfter Installation NOTE: The integrated LSI 2308 controller requires the user to manually install a storage driver during Windows 7 OS installation. Windows 8 on the other hand, will automatically install the storage driver. Back to Top