Symptoms
Note: How to identify the generation of the server is explained in this article.
Error message:
PowerEdge Server will not POST with E1000 FailSafe Error and E1217 5V PWR GD
This type of error is generated by a short circuit. It may be related to an electrical temporary overload or to a physical failure. The server will not start and the message will be displayed on the LCD. It occurs on 9G, 10G and 11G servers.First, it is important to perform an electric drain of the server to remove the eventual overload:
- Unplug electrical cords from the server power supplies- Press the power button for 10 seconds to empty the capacitors of the server.
The second step is to start the server in its minimum configuration to detect any component failure. However, be sure to disconnect any unnecessary power connector at server startup as the DVD power cable, or the disk backplane cable.Listed below are strictly necessary components at server startup:
- Motherboard- Risers- Only the CPU 1- A single power supply- A single memory module in slot A1- The control panel connected to the motherboard
If your server does not start in this configuration, please try with other components to double check they are not faulty:
- Change slot or try with oher power supply- Other DIMM on slot A1- If available, other CPU in slot 1
If your server restarts (POST sequence), then plug the other elements one by one to determine the cause of the failure.After all this troubleshooting, if you didn't succeed to isolate the failed component, the most probable component involved is the motherboard and with less probability the remaining components needed for a server startup in minimum to post configuration.
