Symptoms

If the error code 2000-0251 is reported every time you launch the ePSA diagnostics on a Dell PC, then follow the resolution steps listed below. The error message indicates that the Event Log has not been checked lately. The Event Log provides various BIOS and Diagnostic events, which doesn't mean that there is an issue with your PC.

Cause

Cause information is not available.

Resolution

Check the Event log in the BIOS to note down and address any errors listed and then clear the system logs Note: Not every Dell PC (for example - The Precision Rack 7910 workstation) will contain an Event Log to check. If this is the case for you - go to the next step. Update the BIOS to the Latest Version: Go to the Dell Support Site Enter your service tag or express service code to get drivers specific to how your system shipped Alternatively you can choose your system from the product list to get a general list of drivers for that system Click on the Drivers and Downloads drawer in the menu Ensure you have the correct operating system set Select BIOS from the category drop down Click on the download link Once you double click on the install file - follow the onscreen instructions to update to this revision Note: Please keep in mind that this system will restart during the BIOS update process and have the system connected to uninterrupted power during this procedure. Repeat the PSA Diagnostics and see if the error repeats. Learn How to Run a Preboot Diagnostic Test on a Dell Computer. If the issue continues then please contact us for further support, contact Dell Technical Support. For a complete list of 2000-series PSA error codes, refer to KB article Reference Table of ePSA, PSA Error Codes, and Troubleshooting Steps (2000-0NNN Series)

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