Symptoms

FW does not get updated when pushing a firmware update using the iDRAC Web UI.F10 option to boot the LCC does not appear."Lifecycle Controller in Recovery Mode" message appears when the server is Power-on Self-Testing (POST).

Cause

Table of Contents IssueSolution Re-Enable LCC from the iDRAC setting in the F2 system setup.Re-Enable LCC by running a RACADM CLI command. Follow up maintenance. Update the LCC using Operating System (operating system).Updating the LCC using WS-MAN.Update the LCC using iDRAC UI. Additional Information Issue When, the server fails and then powers back on the LCC may go into a recovery mode and is no longer accessible using the F10 option.Pushing updates using the iDRAC web UI is not possible. During bootup, where you would see the F10 option, you will see the message "Lifecycle Controller in Recovery Mode."

Resolution

Recovering the Lifecycle Controller Going into the iDRAC settings from the F2 system setup and reenabling the LCC is all that is needed. If reenabling the LCC fails to work, then do a power drain and try to reenable after power-up. If the above options fail, then replace the MB (Motherboard). Re-Enable LCC from the iDRAC setting in the F2 system setup When you see the menu press F2 to enter the System Setup Menu. Once in the System Setup Menu click iDRAC Settings Look for Lifecycle Controller and click that. In the Lifecycle Controller menu, you will see the first option "Lifecycle Controller" option will be set to Recovery Mode. Click on Enabled. Click on the back button on the bottom right corner of the iDRAC setting page.Click the finish button on the bottom right corner of the System Setup page.Then click Exit in the upper right-hand corner of the page, and Click Yes to Saving Changes. The system reboots, and the Lifecycle Controller changes to a normal state. Enabling the LCC using a RACADM CLI command You can re-enable the LCC by connecting to the iDRAC using SSH and running some commands to: Check the state racadm get LifecycleController.LCAttributes.LifecycleControllerState To Enable the LCC racadm set LifecycleController.LCAttributes.LifecycleControllerState 1 To Disable the LCC racadm set LifecycleController.LCAttributes.LifecycleControllerState 0 The digits at the end of each set command are what " enables " or " disables " the LCC. "1" means to enable the LCC."0" means to disable the LCC. The default value is always " 1. "The command runs even if the server is off, but its outcome takes effect after powering on and starting to POST. Updating the LCC using operating system Using the Operating System to install an LCC Dell Update Package (DUP) by running the executable file for the operating system that is installed.You can find the LCC DUP on Dell Support page in the Drivers & Downloads section of your system. Updating the LCC using WS-MAN Use WS-MAN scripting to update the Lifecycle Controller FW remotely as explained in the whitepaper-entitled Scripting WS-MAN Firmware Updates and located at the link:http://downloads.dell.com/solutions/general-solution-resources/White%20Papers/Lifecycle_Controller_Remote_Firmware_Update_Scripting.pdf Updating LCC using the iDRAC UI Updating the LCC FW (firmware) from the iDRAC UI is the same as updating any component FW.The link to the below article explains how to update FW using the iDRAC UI.How to update firmware remotely using the Integrated Dell Remote Access Controller (iDRAC) web interface

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