Symptoms

A device driver or software driver is a computer program allowing higher-level computer programs to interact with a hardware device. For the Latitude 5500 Notebook, all the drivers' installation for their devices is similar except that some system may have more devices than the other.After a clean installation of the Microsoft® Windows 10 operating system, you must install the following drivers/software packages: Table of Contents: Latitude 5500 Notebook Driver installation guideSystem Drivers Latitude 5500 Notebook Driver installation guide Microsoft® Windows 10 Note: Use this page as a reference for what the drivers should look like in Device Manager when installed. Drivers can be downloaded from the Dell Support Site. Notice: See article Drivers and Downloads FAQ for help with identifying Video controllers and other hardware components. Note: The drivers' installation for Windows 7, Windows 8.1, and Windows 10 are mostly identical. (Most of the device drivers will be pre-installed during the Windows 8.1 and 10 installation process.) For the best results, we recommend installing the Intel Chipset driver utility first. Back to Top

Cause

After a fresh copy of windows is installed, always install the Intel chipset driver utility first. After that, you can install the rest of the devices' drivers in any sequence. However, we would recommend you follow the convention below. CategoriesDriver NameWindows 10Chipset DriversIntel Chipset Device Software Driver✔Chipset DriversIntel Management Engine Components Installer✔Chipset DriversIntel Serial I/O Driver✔Chipset DriversIntel Dynamic Tuning Driver✔Chipset DriversIntel Thunderbolt Controller Driver✔Chipset DriversSTMicro Accelerometer for Free Fall Data Protection✔Chipset DriversRealtek Memory Card Reader Driver✔Video DriversIntel UHD Graphics Driver✔Video DriversAMD Radeon 540X and AMD Radeon Pro WX 2100 Graphics Driver✔Audio DriversRealtek High Definition Audio Driver✔Network DriversRealtek USB GBE Ethernet Controller Driver✔Network DriversIntel 9260, 9560, 9462, 8265, 8260, 7265 and 3165 WiFi/Bluetooth Driver✔Network DriversQualcomm QCA61x4A/QCA6174A-XR/QCA9377 WiFi and Bluetooth Driver✔Storage DriversIntel Rapid Storage Technology Driver✔Security DriversDell ControlVault3 Driver and Firmware✔Input DriversIntel HID Event Filter Driver✔Input DriversDell PointStick Driver✔

Resolution

System Drivers Note: The driver list is based on driver installation from the Dell Support Site on a basic Latitude Notebook system without any additional optional cards fitted. Generally, Windows has comprehensive support for many items, but the following Dell™ - branded drivers and software must be installed for proper operation of the operating system if it has been removed and reinstalled: Show all | Hide all Chipset Drivers Check if the chipset driver is installed by looking at Device Manager. If you cannot see it then Install the latest chipset update from the Support Site.Chipset > Intel Chipset Device Software Driver Check if the management engine is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.Chipset > Intel Management Engine Components Installer Check if the sensor hub is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.Chipset > Intel Dynamic Tuning Driver Check if the Serial I/O driver is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.Chipset > Intel Serial I/O Driver Check if the Thunderbolt Controller driver is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.Chipset > Intel Thunderbolt Controller Driver Check if the free fall sensor driver is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.Chipset > STMicro Accelerometer for Free Fall Data Protection Check if the memory card reader driver is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.Chipset > Realtek Memory Card Reader Driver Storage Driver Check if the Rapid Storage Driver is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.Serial ATA > Intel Rapid Storage Technology Driver Onboard Video Driver Check if the video driver is installed by looking at Device Manager. If you cannot see it then Install the latest Driver update from the Support Site.Video > Intel UHD Graphics Driver Discrete Video Driver Check if the discrete video driver is installed by looking at Device Manager. If you cannot see it then Install the latest Driver update from the Support Site.Video > AMD Radeon 540X and AMD Radeon Pro WX 2100 Graphics Driver Audio Driver Check if the audio driver is installed by looking at Device Manager. If you cannot see it then Install the latest Driver update from the Support Site.Audio > Realtek High Definition Audio DriverAudio > Waves MaxxAudio Pro Application Network Drivers Check if the Ethernet (NIC) Connector drivers are installed by looking at Device Manager. If you cannot see it then Install the latest Driver update from the Support Site.Network > Realtek USB GBE Ethernet Controller DriverNetwork > Intel PCIe Ethernet Controller Driver Check if the Wireless/Bluetooth card drivers are installed by looking at Device Manager. If you cannot see it then Install the latest Driver update from the Support Site.Network > Intel 9560/9260/9462/8265/7265/3165 WiFi and Bluetooth Universal Windows DriverNetwork > Qualcomm QCA61x4A/QCA6174A-XR/QCA9377 WiFi and Bluetooth Driver Security Driver Check if the Security Driver is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.Security > Dell ControlVault3 Driver and Firmware Input Driver Check if the Input Drivers are installed by looking at Device Manager. If you cannot see it then Install the latest driver update.Mouse, Keyboard & Input Devices > Intel HID Event Filter DriverMouse, Keyboard & Input Devices > Dell PointStick Driver Back to Top

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