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Table of Contents: OverviewSpecificationsSupported DisplaysConnecting the SoundbarTroubleshootingMore Information Overview Note: More detailed information can be found in the soundbar User Guides: Dell AE515 User GuideDell AE515M User Guide The Dell AE515 and AE515M are soundbars that attach to certain Dell monitors. There are two variants of the AE515 soundbar: The Dell AE515 soundbar attaches to the bottom of certain Dell LCD monitors (Figure 1). Figure 1 The Dell AE515M soundbar attaches to the stand of certain Dell LCD monitors with an included bracket (Figure 2). Figure 2 Back to Top Specifications The AE515 and AE515M soundbars technical information: FeatureDescriptionNominal Output Power 5 WattFrequency Response90 - 20000 HzDimensions (W x D x H) 17.5 in x 2.4 in x 1.4 inControlsPress ButtonsMountingAE515: At the bottom of the monitor AE515M: On the monitor stand with a bracket Power SupplyUSB Back to Top Connecting the Soundbar AE515:The following instructions can be used to install the soundbar on a Dell compatible monitor. Align the tabs on the soundbar to the slots on the monitor base. Slide the soundbar to the right to secure the soundbar onto the monitor base (Figure 3). Figure 3 AE515M:The following instructions can be used to install the soundbar on a Dell compatible monitor. Pull the bracket's clamp (Figure 4). Note: Use the thick rubber cushion between the bracket and the nonswivel base monitor stand. Figure 4 Secure the bracket to the monitor stand (Figure 5). Figure 5 Push the bracket down to align it with the stand base. Align the tabs on the soundbar with the slots on the bracket. Slide the soundbar to the right to secure the soundbar to the bracket (Figure 6). Figure 6 Back to Top Supported Displays The AE515 and AE515M soundbars can be installed on the following monitors: Speaker Monitor ModelAE515E1916H, E2016H, E2216H, E2316H, E2417H, P1917S P2016, P2017H, P2214H, P2217, P2217H, P2317H P2415Q, P2416D, P2417H, P2715Q, P2717H, U2415, U2417HJ U2515H, U2917W, UP2516D, UP2716D, UP3017, UP3216QAE515ME1914H, E1914He, E1916H, E1916He, E1916HL, E1916HM, E1916HV E2014H, E2014T, E2015HV, E2016, E2016H, E2016HV, E2214H E2214HV, E2215HV, E2216H, E2216HV, E2218HN, E2219HN E2314H, E2316H, E2316Hr, E2318H, E2318HN, E2318HR, E2318HX E2414H, E2414Hr, E2414HX, E2417H, E2418HN, E2715H, P1914S P1917S, P1917SWh, P2014H, P2016, P2017H, P2018H, P2214H P2217, P2217H, P2217Wh, P2219H (with mount), P2219HC (with mount) P2314H, P2317H, P2317HWh, P2319H (with mount), P2414H, P2415Q P2416D, P2417H, P2418D, P2418HZ, P2418HZM, P2419H (with mount) P2419HC (with mount), P2714H, P2714T, P2715Q, P2717H P2719H (with mount), P2719HC (with mount), S2719HS (with mount) U2414H, U2415, U2417HJ, U2419H (with mount), U2419HC (with mount) U2515H, U2713H, U2715H, U2719D (with mount), U2719DC (with mount), U2917W U3219Q (with mount), UP2516D, UP2716D, UP2718Q, UP3017, UP3216Q, UZ2215H Note: If you have a monitor not on this list, you can check the monitor User Guide for compatibility with the soundbar. Back to Top Troubleshooting The following can be used to troubleshoot various issues with the AE515 and AE515M soundbars. SymptomWhat You May ExperiencePossible SolutionNo SoundNo sound from the external audio source. Check if the audio line-in cable is inserted in the soundbar line-in port.Disconnect the line-in cable from the line-in jack and insert the cable again.Check if the audio source is turned on.Ensure that the audio device volume is not set to 0%.Try a known good speaker or audio source. Abnormal SoundDistorted or buzzing sound. Clear any obstructions between the soundbar and yourself.Ensure that the line-in cable is inserted into the line-in port of the audio source.Decrease the volume of the audio source.Turn the volume level to a lower setting on the soundbar.Test the soundbar using another audio source. Unbalanced Sound OutputSound is coming from only one side of the soundbar. Clear any obstructions between the soundbar and yourself.Ensure that the line-in cable is inserted into the line-in port of the soundbar or audio source.Set the Windows audio balance controls to the center.Clean and reconnect all audio cables.Test the soundbar using another audio source. Low VolumeVolume is too low. Clear any obstructions between the soundbar and yourself.Turn the volume to a higher level on the soundbar.Set all Windows volume levels to their maximum.Increase the volume of the audio source.Test the soundbar using another audio source. No Line-in SoundNo sound using the line-in mode. Ensure that the line-in cable is properly connected to the soundbar line-in port and to the line-out port of the audio source.Try a known good line-in cable.Check if the audio source is turned on.Ensure that the audio source volume is not set to 0%.Try a known good speaker or audio source. Line-in DistortionLine-in cable is not properly plugged in. Clear any obstructions between the soundbar and the user.Ensure that the lin-in cable is inserted into the line-out port of the audio source.Decrease the volume of the audio source.Turn the volume level to a lower setting on the soundbar.Clean and reseat the audio cables.Ensure that no loose objects are touching the soundbar. Headphone Jack is Connected, but No Sound is HeardSystem audio is playing. Ensure that the computer audio source volume is not set to 0%.Increase the volume of the soundbar.Press the default playback function button on the soundbar. Headphone Abnormal SoundAudio distortion. Check if the headphone plug is properly inserted into the soundbar headphone port.Check if the headphone plug has an intermittent connection.Check if the audio source is distorted when playing without the headphone. Test a known good headphone. If you have further questions about this article, contact Dell Technical Support. Back to Top More Information How to Fix Problems With My Speakers Emitting Unwanted NoiseHow to Troubleshoot Audio or Sound Recording IssuesDell Soundbars Cannot Be Installed on Dell Gaming Monitor Stands Back to Top

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