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OPERATIONAL DEFECT DATABASE
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Note: As of May 2022, Dell Endpoint Security Suite Enterprise has reached End of Maintenance. This article is no longer updated by Dell. For more information, reference Product Life Cycle (End of Support / End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.Reference Endpoint Security for additional information about current products. Affected Products: Dell Endpoint Security Suite Enterprise Affected Operating Systems: Windows Affected Versions: v1.3 and Earlier Dell Endpoint Security Suite Enterprise Client Firewall and Web Protection may remain disabled if: Policies are not enabled in the Dell Security Management Server.Client is running Dell Endpoint Security Enterprise v1.3 or earlier.If Memory Protection is enabled, and proper exclusions are not added to Dell Security Management Server. Exclusions are automatically added to Dell Endpoint Security Suite Enterprise v1.4 and later. Figure 1: (English Only) Firewall and Web Protection
Not Applicable
For product functionality, verify: Client is running Dell Endpoint Security Suite Enterprise v1.4 or later. Note: For assistance on locating the product version, reference How to Identify the Version of Dell Endpoint Security Suite Enterprise. Client Firewall and Web Protection Policy is Enabled Go to the administration console at https://FQDN.domain.com:8443/webui/login Note: FQDN.domain.com is the fully qualified domain name or IP of your Dell Security Management Server.8443 is the default port and may differ in your environment. Expand Populations, and then click either Enterprise, Endpoint Groups, or Endpoints. Figure 2: (English Only) Populations Note: If Endpoint Groups or Endpoints is selected, the proper group or endpoint must be selected before proceeding to step 3. Click Web Protection. Figure 3: (English Only) Web Protection Turn On Web Protection. Figure 4: (English Only) Turn On Web Protection In the top-right, click Save. Figure 5: (English Only) Save Click Return. Figure 6: (English Only) Return Click Client Firewall. Figure 7: (English Only) Client Firewall Turn On Client Firewall. Figure 8: (English Only) Turn on Client Firewall In the top-right, click Save. Figure 9: (English Only) Save Click Return. Figure 10: (English Only) Return In the left-menu, expand Management and then click Commit. Figure 11: (English Only) Commit Optionally enter a comment about the policy changes and then click Commit Policies. Figure 12: (English Only) Commit Policies Note: The affected Endpoint may require a reboot before the updated policies take effect. Exclusions are Added to the Dell Security Management Server Note: This step is only required if Memory Protection is enabled, and the endpoint is running Dell Endpoint Security Suite Enterprise v1.6 or earlier. From a web browser, go to the administration console at https://FQDN.domain.com:8443/webui/login Note: FQDN.domain.com is the fully qualified domain name or IP of your Dell Security Management Server.8443 is the default port and may differ in your environment. Expand Populations, and then click either Enterprise, Endpoint Groups, or Endpoints. Figure 13: (English Only) Populations Note: If Endpoint Groups or Endpoints is selected, the proper group or endpoint must be selected before proceeding to step 3. Under Threat Prevention, click Advanced Threat Prevention. Figure 14: (English Only) Advanced Threat Prevention Show advanced settings for additional policy options. Figure 15: (English Only) Show advanced settings Under Memory Actions, check Enable Exclude executable files. Figure 16: (English Only) Check Enable Exclude executable files Under Memory Actions, Exclude executable files add: \Program Files\McAfee\Agent\cmdagent.exe \Program Files\McAfee\Agent\FrmInst.exe \Program Files\McAfee\Agent\macmnsvc.exe \Program Files\McAfee\Agent\macompatsvc.exe \Program Files\McAfee\Agent\maconfig.exe \Program Files\McAfee\Agent\masvc.exe \Program Files\McAfee\Agent\x86\FrmInst.exe \Program Files\McAfee\Agent\x86\macompatsvc.exe \Program Files\McAfee\Agent\x86\marepomirror.exe \Program Files\McAfee\Agent\x86\McScanCheck.exe \Program Files\McAfee\Agent\x86\McScript_InUse.exe \Program Files\McAfee\Agent\x86\mctray_back.exe \Program Files\McAfee\Agent\x86\Mue.exe \Program Files\McAfee\Agent\x86\policyupgrade.exe \Program Files\McAfee\Agent\x86\UpdaterUI.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\ESConfigTool.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\MFEConsole.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\mfeesp.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\mfeProvisionModeUtility.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\PwdUninstall.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\RepairCache\CCUninst.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\RepairCache\McAfee_Common_x64.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\RepairCache\McAfee_Common_x64.msi \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\RepairCache\McAfee_Common_x86.msi \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\RepairCache\setupCC.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\aacinfo.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\cacheinfo.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\fwinfo.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfecanary.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfefire.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfehidin.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfemms.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfevtps.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mmsinfo.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\vtpinfo.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\aacinfo.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\cacheinfo.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\fwinfo.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfecanary.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfefire.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfehidin.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfemms.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfevtps.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mmsinfo.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\vtpinfo.exe \Program Files\McAfee\Endpoint Security\Firewall\FWInstCheck.exe \Program Files\McAfee\Endpoint Security\Firewall\FwWindowsFirewallHandler.exe \Program Files\McAfee\Endpoint Security\Firewall\mfefw.exe \Program Files\McAfee\Endpoint Security\Firewall\RepairCache\McAfee_Firewall_x64.msi \Program Files\McAfee\Endpoint Security\Firewall\RepairCache\McAfee_Firewall_x86.msi \Program Files\McAfee\Endpoint Security\Firewall\RepairCache\setupFW.exe \Program Files\McAfee\Endpoint Security\Web Control\McChHost.exe \Program Files\McAfee\Endpoint Security\Web Control\mfewc.exe \Program Files\McAfee\Endpoint Security\Web Control\mfewch.exe \Program Files\McAfee\Endpoint Security\Web Control\mfewcui.exe \Program Files\McAfee\Endpoint Security\Web Control\RepairCache\McAfee_Web_Control_x86.msi \Program Files\McAfee\Endpoint Security\Web Control\RepairCache\setupWC.exe \Program Files\McAfee\marepomirror.exe \Program Files\McAfee\McScanCheck.exe \Program Files\McAfee\McScript_InUse.exe \Program Files\McAfee\mctray_back.exe \Program Files\McAfee\Mue.exe \Program Files\McAfee\policyupgrade.exe \Program Files\McAfee\UpdaterUI.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\MaComServer.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\MFEConsole.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\mfeProvisionModeUtility.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\RepairCache\CCUninst.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\aacinfo.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\cacheinfo.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\fwinfo.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfecanary.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfefire.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfehidin.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfemms.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfevtps.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mmsinfo.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\vtpinfo.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\aacinfo.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\cacheinfo.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\fwinfo.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfecanary.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfefire.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfehidin.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfemms.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfevtps.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mmsinfo.exe \Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\vtpinfo.exe \Program Files (x86)\McAfee\Endpoint Security\Web Control\McChHost.exe \Program Files (x86)\McAfee\Endpoint Security\Web Control\mfewc.exe \Program Files (x86)\McAfee\Endpoint Security\Web Control\mfewch.exe \Program Files (x86)\McAfee\Endpoint Security\Web Control\mfewcui.exe \Program Files (x86)\McAfee\Endpoint Security\Web Control\RepairCache\McAfee_Web_Control_x64.msi \Program Files (x86)\McAfee\Endpoint Security\Web Control\RepairCache\setupWC.exe \Program Files (x86)\McAfee\Endpoint Security\Web Control\x64\mfewch.exe \Windows\System32\mfevtps.exe \Program Files\McAfee\Endpoint Security\Endpoint Security Platform\LogDebugSetter.exe Warning: Overriding the contents of the Exclude executable files list removes any current exclusions. It is highly recommended to only amend the list. In the top-right, click Save. Figure 17: (English Only) Save In the left-menu, expand Management and then click Commit. Figure 18: (English Only) Commit Optionally enter a comment about the policy changes and then click Commit Policies. Figure 19: (English Only) Commit Policies To contact support, reference Dell Data Security International Support Phone Numbers.Go to TechDirect to generate a technical support request online.For additional insights and resources, join the Dell Security Community Forum.