Symptoms
DA20 adapter comes in the box with certain Precision and XPS laptops
(Figure.1 DA20 USB Type-C to HDMI and/or USB Type-A Adapter)
(Figure.2 DA20 USB Type-C to HDMI and/or USB Type-A Adapter)
(Figure.3 DA20 USB Type-C to HDMI and/or USB Type-A Adapter)
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Cause
DA20 Adapter Specifications
USB Type-C to HDMI 2.0 4 K (3840 x 2160)@ 60 HzUSB Type-C to USB Type-A 3.0 (5 Gbps)
Supported Operating System:
Windows 10 64 bit
Resolution
Drop in the box component for the following laptops:
Precision 5550, and 5750 Mobile WorkstationsPrecision 5560 Mobile WorkstationPrecision 5470, 5570, and 5770 Mobile WorkstationsPrecision 5480 Mobile WorkstationXPS 15 9500, and 17 9700 LaptopsXPS 15 9510, and 17 9710 LaptopsXPS 15 9520, and 17 9720 LaptopsXPS 15 9530, and 17 9730 Laptops
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