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OPERATIONAL DEFECT DATABASE
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This article provides the steps for installing Dell Encryption Enterprise Self-Encrypting Drive Manager (formerly Dell Data Protection | Self-Encrypting Drive Manager) or Dell Encryption Personal Self-Encrypting Drive Manager. Affected Products: Dell Encryption Enterprise Self-Encrypting Drive ManagerDell Encryption Personal Self-Encrypting Drive ManagerDell Data Protection | Self-Encrypting Drive Manager Affected Versions: v8.0.0 and Later Affected Operating Systems: Windows
Not applicable
Note: Before installation: System requirements must be validated. For more information, reference: Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager / Dell Data Protection Self-Encrypting Drive Manager Hardware System RequirementsDell Encryption Enterprise / Personal Self-Encrypting Drive Manager / Dell Data Protection Self-Encrypting Drive Manager Software System Requirements Dell Encryption Enterprise Self-Encrypting Drive Manager must be downloaded and extracted from the Master Installer. For more information about the download process, reference How to Download Dell Encryption Enterprise or Dell Encryption Personal.For information about extraction process, reference How to Extract Child Installers from the Dell Data Security Master Installer. Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager can be installed through the: User interface (UI)Command-line interface (CLI) Click the preferred method for more information. UI Click the appropriate client version for specific installation steps. For more information, reference How to Identify the Dell Encryption Enterprise and Personal Self-Encrypting Drive Manager Version. v10.1.0 and Later Double-click EMAgent_64bit_setup.exe. Select the language and then click OK. If any missing requirements are detected, click Install. Otherwise, go to Step 4. Click Next to proceed. Accept the terms of the license agreement and then click Next. Optionally, Change the installation location and then click Next. Select one of the following: Encryption Personal, click Next, and then go to Step 9.On-Prem Dell Managed Server, click Next, and then go to Step 8. From the Enterprise Server menu: Populate the Enterprise Server Host name.Optionally, change Enterprise Server Port number.Populate the Security Server Host name.Optionally, change Security Server Port number.Click Next. Note: The example, server.domain.com, will differ from the server fully qualified domain name (FQDN) in your environment.By default: 8888 is used for policy changes.8443 is used for preboot authentication connections. The default ports may differ from the port in your environment. Click Install. Upon installation, click Finish to close the UI. Click Yes to reboot the machine. v10.0.0 Double-click EMAgent_64bit_setup.exe. Select the language and then click OK. If any missing requirements are detected, click Install. Otherwise, go to Step 4. Click Next to proceed. Accept the terms of the license agreement and then click Next. Optionally, Change the installation location and then click Next. Select one of the following: Encryption Personal, click Next, and then go to Step 9.On-Prem Dell Managed Server, click Next, and then go to Step 8. From the Enterprise Server menu: Populate the Enterprise Server Host name.Optionally, change Enterprise Server Port number.Populate the Security Server Host name.Optionally, change Security Server Port number.Click Next. Note: The example, server.domain.com, will differ from the server fully qualified domain name (FQDN) in your environment.By default: 8888 is used for policy changes.8443 is used for preboot authentication connections. The default ports may differ from the port in your environment. Click Install. Upon installation, click Finish to close the UI. Click Yes to reboot the machine. v8.15.0 to 8.17.2 Double-click EMAgent_64bit_setup.exe. Select the language and then click OK. If any missing requirements are detected, click Install. Otherwise, go to Step 4. Click Next to proceed. Accept the terms of the license agreement and then click Next. Optionally, Change the installation location and then click Next. Select one of the following: Locally Managed, click Next, and then go to Step 9.Managed by Dell Server, click Next, and then go to Step 8. From the Enterprise Server menu: Populate the Enterprise Server Host name.Optionally, change Enterprise Server Port number.Populate the Security Server Host name.Optionally, change Security Server Port number.Click Next. Note: The example, server.domain.com, will differ from the server fully qualified domain name (FQDN) in your environment.By default: 8888 is used for policy changes.8443 is used for preboot authentication connections. The default ports may differ from the port in your environment. Click Install. Upon installation, click Finish to close the UI. Click Yes to reboot the machine. v8.7.0 to 8.13.0 Double-click EMAgent_64bit_setup.exe. Click Next to proceed. Accept the terms in the license agreement and then click Next. Optionally, Change the installation location and then click Next. Select one of the following: Locally Managed, click Next, and then go to Step 7.Managed by Dell Server, click Next, and then go to Step 6. From the Enterprise Server menu: Populate the Enterprise Server Host name.Optionally, change Enterprise Server Port number.Populate the Security Server Host name.Optionally, change Security Server Port number.Click Next. Note: The example, server.domain.com, will differ from the server fully qualified domain name (FQDN) in your environment.By default: 8888 is used for policy changes.8443 is used for preboot authentication connections. The default ports may differ from the port in your environment. Click Install. Upon installation, click Finish to close the UI. Click Yes to reboot the machine. v8.0.0 Double-click EMAgent_64bit_setup.exe. Click Next to proceed. Accept the terms in the license agreement and then click Next. Optionally, Change the installation location and then click Next. Select one of the following: Locally Managed, click Next, and then go to Step 7.Managed by Dell Server, click Next, and then go to Step 6. From the Enterprise Server menu: Populate the Enterprise Server Host name.Optionally, change Enterprise Server Port number.Populate the Security Server Host name.Optionally, change Security Server Port number.Click Next. Note: The example, server.domain.com, will differ from the server fully qualified domain name (FQDN) in your environment.By default: 8888 is used for policy changes.8443 is used for preboot authentication connections. The default ports may differ from the port in your environment. Click Install. Upon installation, click Finish to close the UI. Click Yes to reboot the machine. CLI Click the appropriate client version for specific install switches. For more information, reference How to Identify the Dell Encryption Enterprise and Personal Self-Encrypting Drive Manager Version. v10.4.0 and Later Dell Encryption Enterprise or Personal Self-Encrypting Drive Manager can be installed in the CLI (command-line interface) through the usage of switches and parameters. SwitchRequired /VYesPasses variables to the .msi inside the executable. The content must always be enclosed in plain-text quotes./SNoInstalls the .msi in Silent Mode./L*VNoLogging verbose output. The content must always be enclosed in plain-text quotes./QNoNo progress dialog. Restarts itself after process completion./QBNoProgress dialog with Cancel button. Prompts for restart./QB-NoProgress dialog with Cancel button. Restarts itself after process completion./QB!NoProgress dialog without Cancel button. Prompts for restart./QB!-NoProgress dialog without Cancel button. Restarts itself after process completion./QNNoRuns the .msi with no user interface. ParametersValuesRequiredPurposeCM_EDITION=0YesDefines the installation as locally managed.1Defines the installation as remotely managed.INSTALLDIR=See Example BelowNo(Optionally) change the installation directory. The path must start and end with \" if the specified directory includes a space.SERVERHOST=See Example BelowYes, if CM_EDITION value is set to 1.Fully qualified domain name (FQDN) or static IP of Dell Security Management Server.SERVERPORT=See Example BelowNoSpecifies a nonstandard port. Defaults to 8888 if not specified.SECURITYSERVERHOST=See Example BelowYes, if CM_EDITION value is set to 1.Fully qualified domain name (FQDN) or static IP of Dell Security Management Server.SECURITYSERVERPORT=See Example BelowNoSpecifies a nonstandard port. Defaults to 8443 if not specified.FEATURE=SEDYesMarks Self-Encrypting Drive Manager for install.BLM,SEDMarks BitLocker Manager and Self-Encrypting Drive Manager for install.ARPSYSTEMCOMPONENT=0NoShows application in Add or Remove Programs.1Hides application in Add or Remove Programs. CLI Installation Examples: Example #1: EMAgent_64bit_setup.exe /s /v"CM_EDITION=1 SERVERHOST=FQDN.domain.com SECURITYSERVERHOST=FQDN.domain.com ARPSYSTEMCOMPONENT=1 FEATURE=SED /l*v C:\Dell\SEDInstall.log /qn" Example #1 contains: Installer = EMAgent_64bit_setup.exeRemotely managedSilent install = YesFeature to install = SED (Self-Encrypting Drive)Dell Security Management Server = FQDN.domain.comRemove application listing from Add or Remove Programs = YesReboot post install = NoInstallation Log = C:\Dell\SEDInstall.log Example #2: EMAgent_64bit_setup.exe /s /v"CM_EDITION=0 ARPSYSTEMCOMPONENT=0 FEATURE=SED /l*v SEDInstall.log /qn" Example #2 contains: Installer = EMAgent_64bit_setup.exeLocally managedSilent install = YesFeature to install = SED (Self-Encrypting Drive)Remove application listing from Add or Remove Programs = NoReboot post install = NoInstallation Log = SEDInstall.log (created in the directory of the installer) Example #3: EMAgent_32bit_setup.exe /s /v"CM_EDITION=1 SERVERHOST=FQDN.domain.com SERVERPORT=8888 SECURITYSERVERHOST=FQDN.domain.com SECURITYSERVERPORT=8443 ARPSYSTEMCOMPONENT=1 FEATURE=BLM,SED /l*v C:\Dell\SEDInstall.log /qn" Example #3 contains: Installer = EMAgent_32bit_setup.exeRemotely managedSilent install = YesSecurity Management Server = FQDN.domain.comServer Port = 8888Security Server Port = 8443Feature to install = BLM (BitLocker Manager) and SED (Self-Encrypting Drive)Remove application listing from Add or Remove Programs = NoReboot post install = NoInstallation Log = SEDInstall.log (created in the directory of the installer) v8.0.0 to 10.3.1 Dell Encryption Enterprise or Personal Self-Encrypting Drive Manager can be installed only in the CLI (command-line interface) through the usage of switches and parameters. SwitchRequired /VYesPasses variables to the .msi inside the executable. The content must always be enclosed in plain-text quotes./SNoInstalls the .msi in Silent Mode./L*VNoLogging verbose output. The content must always be enclosed in plain-text quotes./QNoNo progress dialog. Restarts itself after process completion./QBNoProgress dialog with Cancel button. Prompts for restart./QB-NoProgress dialog with Cancel button. Restarts itself after process completion./QB!NoProgress dialog without Cancel button. Prompts for restart./QB!-NoProgress dialog without Cancel button. Restarts itself after process completion./QNNoRuns the .msi with no user interface. ParametersValuesRequiredPurposeCM_EDITION=0YesDefines the installation as locally managed.1Defines the installation as remotely managed.SERVERHOST=See Example BelowYes, if CM_EDITION value is set to 1.Fully qualified domain name (FQDN) or static IP of Dell Security Management Server.SERVERPORT=See Example BelowNoSpecifies a nonstandard port. Defaults to 8888 if not specified.SECURITYSERVERHOST=See Example BelowYes, if CM_EDITION value is set to 1.Fully qualified domain name (FQDN) or static IP of Dell Security Management Server.SECURITYSERVERPORT=See Example BelowNoSpecifies a nonstandard port. Defaults to 8443 if not specified.FEATURE=SEDYesMarks Self-Encrypting Drive Manager for install.BLM,SEDMarks BitLocker Manager and Self-Encrypting Drive Manager for install.ARPSYSTEMCOMPONENT=0NoShows application in Add or Remove Programs.1Hides application in Add or Remove Programs. CLI Installation Examples: Example #1: EMAgent_64bit_setup.exe /s /v"CM_EDITION=1 SERVERHOST=FQDN.domain.com SECURITYSERVERHOST=FQDN.domain.com ARPSYSTEMCOMPONENT=1 FEATURE=SED /l*v C:\Dell\SEDInstall.log /qn" Example #1 contains: Installer = EMAgent_64bit_setup.exeRemotely managedSilent install = YesFeature to install = SED (Self-Encrypting Drive)Dell Security Management Server = FQDN.domain.comRemove application listing from Add or Remove Programs = YesReboot post install = NoInstallation Log = C:\Dell\SEDInstall.log Example #2: EMAgent_64bit_setup.exe /s /v"CM_EDITION=0 ARPSYSTEMCOMPONENT=0 FEATURE=SED /l*v SEDInstall.log /qn" Example #2 contains: Installer = EMAgent_64bit_setup.exeLocally managedSilent install = YesFeature to install = SED (Self-Encrypting Drive)Remove application listing from Add or Remove Programs = NoReboot post install = NoInstallation Log = SEDInstall.log (created in the directory of the installer) Example #3: EMAgent_32bit_setup.exe /s /v"CM_EDITION=1 SERVERHOST=FQDN.domain.com SERVERPORT=8888 SECURITYSERVERHOST=FQDN.domain.com SECURITYSERVERPORT=8443 ARPSYSTEMCOMPONENT=1 FEATURE=BLM,SED /l*v C:\Dell\SEDInstall.log /qn" Example #3 contains: Installer = EMAgent_32bit_setup.exeRemotely managedSilent install = YesSecurity Management Server = FQDN.domain.comServer Port = 8888Security Server Port = 8443Feature to install = BLM (BitLocker Manager) and SED (Self-Encrypting Drive)Remove application listing from Add or Remove Programs = NoReboot post install = NoInstallation Log = SEDInstall.log (created in the directory of the installer) To contact support, reference Dell Data Security International Support Phone Numbers.Go to TechDirect to generate a technical support request online.For additional insights and resources, join the Dell Security Community Forum.