Symptom
Deployment failure "1 errors seen during populateGlobalSnapshot "
Conditions
SRU install failure:
[240205 18:44:16] FAILED installer/602_log_package.pl
[240205 18:44:16] ====================================
[240205 18:44:16] tail -n 10 //var/log/sf/sru-2024-01-31-001-vrt/installer/602_log_package.pl.log
'-text' => 'System (/bin/cp -r -p /var/sf/lib/extensions /Data/DRRoot/var/sf/lib/) Failed',
'-stdout' => ''
}, 'Error::SFSystem' );
Package failure at /usr/local/sf/lib/perl/5.32.1/SF/SRUInstall.pm line 1441.
Printing stack trace:
called from /usr/lib64/perl5/site_perl/5.32.1/Error.pm (150)
called from /usr/local/sf/lib/perl/5.32.1/SF/SRUInstall.pm (1441)
called from /usr/local/sf/lib/perl/5.32.1/SF/SRUInstall.pm (505)
called from installer/602_log_package.pl (48)
[240205 18:44:16] Fatal error: Error running script installer/602_log_package.pl, RC=1
[240205 18:44:16] Exiting, 1.
Workaround
Make sure the extensions and snort are symlinks under /var/sf/lib and then do:
1.
rm /var/sf/lib/extensions
rm /var/sf/lib/snort
2.
mv /Data/DRRoot/var/sf/lib/extensions /var/sf/lib/
mv /Data/DRRoot/var/sf/lib/snort /var/sf/lib/
3. Attempt SRU Force install from CLI and it should complete.
Sample step to do force install
go to /var/sf/bin on FMC
install sru using " install_update.pl /var/sf/SRU/Cisco_Firepower_SRU-2020-06-25-001-vrt.sh.REL.tar --force"
In here Cisco_Firepower_SRU-2020-06-25-001-vrt.sh.REL.tar — replace this with the latest one available in the /var/sf/SRU package which is currently installed
