Symptom
Random silent reboots observed on Firepower 2110 on version 7.0.1. Issue is persisting even after upgrading the FTD version to 7.0.5
Platform logs indicate the reset cause as below:
dir-archives/opt-cisco-platform-logs/messages:1485:Apr 14 18:30:38 firepower port-manager: Last reset cause: ResetRequest (0x00001000)
dir-archives/opt-cisco-platform-logs/messages:2222:Apr 15 02:59:59 firepower port-manager: Last reset cause: Unrecoverable Error (0x00000800)
dir-archives/opt-cisco-platform-logs/messages:2932:Apr 19 01:17:49 firepower port-manager: Last reset cause: ResetRequest (0x00001000)
dir-archives/opt-cisco-platform-logs/messages.1:60:Jan 19 16:49:11 firepower port-manager: Last reset cause: ResetRequest (0x00001000)
Conditions
The Issue is seen with the below software version.
FTD Version: 7.0.1 and 7.0.5
ASA Version: 9.16.2.14
Further Problem Description
++ Make sure to run the fixed release of CSCvq56657 for correct reset reason
++ Log from ASA 9.16.2.14(FPR2130):
~~Just before reboot:~~
opt/cisco/platform/logs/npu/uart0:May 2 02:24:23 firepower-2130 consoled[1407]: Connection with x86 lost. Exiting ...
~~After the device came up~~
opt/cisco/platform/logs/portmgr.out:2023 May 02 02:27:33 PMLOG: Last reset cause: ResetRequest (0x00001000)
