Symptom
Catalyst 9500 switch in a stackwise configuration reloads unexpectedly, leading to a switchover.
Users may see a reload reason of "Critical software exception" for the affected switch in the show logging onboard switch RP active uptime detail output along with the presence of a system-report containing a FED core file.
Conditions
C9500 switch in a stackwise configuration running an affected version of code.
The unexpected reload occurs when the system is pulling information on certain ports, but there are no specific triggers identified.
Workaround
There are no known workarounds available for this issue.
Further Problem Description
This defect (CSCwe00011) was found to be a duplicate of the Unreproducible defect CSCwa71088:
CSCwa71088 - FED Process Crash Due to Mutex Lock Assert