Symptom

Error message pop-up in browser. One of the error message : POLICY_GROUP_EHCACHE Cache : could not create disk store. Initial cause was could not create cache directory "/var/opt/CSCOps/MDC/athena/csmweb/-1633782694"

Conditions

Workaround

Workaround is to create a "csmweb" folder with casuser:casusers permissions and restart Tomcat: root@fmc-73-1:~# mkdir /var/opt/CSCOpx/MDC/athena/csmweb root@fmc-73-1:~# chown casuser:casusers /var/opt/CSCOpx/MDC/athena/csmweb root@fmc-73-1:~# pmtool restartbyid Tomcat

Further Problem Description