Symptom

Upgrade asr9010 from eXR 6.6.3 to eXR 7.3.2. Pcie uncorrectable surprise down error. sysadmin-vm:0_RSP0# show alarms Thu Oct 28 06:18:04.242 UTC+00:00 ------------------------------------------------------------------------------- Active Alarms ------------------------------------------------------------------------------- Location Severity Group Set time Description ------------------------------------------------------------------------------- 0/RSP0 major cpu 10/28/21 02:52:36 Error in device/link [10b5:8749 09:05.0]: Pcie uncorrectable surprise down error 0/RSP1 major cpu 10/28/21 02:52:49 Error in device/link [10b5:8749 09:05.0]: Pcie uncorrectable surprise down error

Conditions

upgrade to eXR7.3.2

Workaround

reload chassis But for some corner case, workaround won't be helpful to clear the alarm. In that case, if the router doesn't have fix of CSCwa73227, the alarm need to be ignored.

Further Problem Description