Symptom
Netio process continuously restart on LC due to serv_app_ipsec_ea leads LC Reload & went SW_INACTIVE
Conditions
In 761 Image, while upgrade the chassis to 761.17I Image could see netio process continuously restarts on LC due to serv_app_ipsec_ea_platform leads LC reload continuously and went Down as SW_INACTIVE.
LC/0/7/CPU0:Dec 8 04:17:17.535 UTC: syslog_dev[116]: netio[237] PID-7697: netio: defined symbol: serv_app_ipsec_ea_platform_get_svc_encapsymbol lookup error: defined symbol: serv_app_ipsec_ea_platform_get_svc_encap/pkg/lib/libl2_adj_netio.so: defined symbol: serv_app_ipsec_ea_platform_get_svc_encapundefined symbol: serv_app_ipsec_ea_platform_get_svc_encap
LC/0/7/CPU0:Dec 8 04:17:17.535 UTC: syslog_dev[116]: netio[237] PID-7697:
LC/0/7/CPU0:Dec 8 04:17:17.559 UTC: syslog_dev[116]: netio[237]:
LC/0/7/CPU0:Dec 8 04:17:17.574 UTC: processmgr[51]: netio(1) (jid 237) (pid 7659) (fail_count 2) abnormally terminated, restart scheduled
LC/0/7/CPU0:Dec 8 04:17:21.878 UTC: syslog_dev[116]: netio[237] PID-7738: netioined symbol: serv_app_ipsec_ea_platform_get_svc_encap: defined symbol: serv_app_ipsec_ea_platform_get_svc_encapsymbol lookup errorerv_app_ipsec_ea_platform_get_svc_encap: defined symbol: serv_app_ipsec_ea_platform_get_svc_encap/pkg/lib/libl2_adj_netio.soipsec_ea_platform_get_svc_encap: defined symbol: serv_app_ipsec_ea_platform_get_svc_encapundefined symbol: serv_app_ipsec_ea_platform_get_svc_encap
RP/0/RSP0/CPU0:WebOTT-LER4#show platform
Wed Dec 8 08:15:54.165 UTC
Node Type State Config state
--------------------------------------------------------------------------------
0/RSP0/CPU0 A9K-RSP5-SE(Active) IOS XR RUN NSHUT
0/RSP1/CPU0 A9K-RSP5-SE(Standby) IOS XR RUN NSHUT
0/FT0 ASR-9910-FAN OPERATIONAL NSHUT
0/FT1 ASR-9910-FAN OPERATIONAL NSHUT
0/0 A99-8X100GE-SE SW_INACTIVE NSHUT
0/2/CPU0 A9K-MOD200-TR IOS XR RUN NSHUT
