Symptom

When generating a support bundle via the ISE CLI, if the option to use public key encryption is chosen, there will be no option to add core and heap dumps to the bundle.

Conditions

Using the following command on the ISE CLI: backup-logs repository public-key

Workaround

Create the bundle using shared key encryption instead if core or heap dumps are needed: backup-logs repository encryption-key plain You will then be prompted to include core files: Include Core and Heap dumps? (yes/no) [yes] ?

Further Problem Description