Symptom
ACI Leaf Switch N9K-C93180LC-EX with version 14.(2o) reloaded with below reasons. This defect is for tracking purposes for now.
Reset Reason for this card:
Image Version : 14.2(4o)
Reset Reason (LCM): Unknown (0) at time Thu Oct 14 05:30:57 2021
Reset Reason (SW): Reset triggered due to HA policy of Reset (16) at time Thu Oct 14 05:25:25 2021 <<<<<<<<<<<<<<<<
Service (Additional Info): policy_mgr hap reset
Reset Reason (HW): Reset triggered due to HA policy of Reset (16) at time Thu Oct 14 05:30:57 2021
Reset Cause (HW): 0x01 at time Thu Oct 14 05:30:57 2021
Reset internal (HW): 0x00 at time Thu Oct 14 05:30:57 2021
Last log in OBFL was written at time Thu Oct 14 04:30:38 2021
Reset Reason for this card:
Image Version : 14.2(4o)
Reset Reason (LCM): Unknown (0) at time Tue Oct 12 07:24:31 2021
Reset Reason (SW): Reset triggered due to HA policy of Reset (16) at time Tue Oct 12 07:19:09 2021 <<<<<<<<<<<<<<<<
Service (Additional Info): aclqos hap reset
Reset Reason (HW): Reset triggered due to HA policy of Reset (16) at time Tue Oct 12 07:24:31 2021
Reset Cause (HW): 0x01 at time Tue Oct 12 07:24:31 2021
Reset internal (HW): 0x00 at time Tue Oct 12 07:24:31 2021
Last log in OBFL was written at time Tue Oct 12 06:39:59 2021
Further Problem Description
Work in progress to identify the root cause of reload. Will update this section further.
Sohayb and Murthy confirmed that it is a DIMM issue causing random crash due to bit flips. Please request the customer to RMA the switch. Thanks.
