Symptom
A C8000v deployed in controller mode can see the following error messages:
*Jun 22 17:54:38.485: %SMART_LIC-2-PLATFORM_ERROR: Smart Licensing has encountered an internal software error. Contact TAC: The platform provided UDI list has invalid values: ; udi_sn is empty; udi_sn is null or empty for valid udi_p
*Jun 22 17:54:38.485: %SMART_LIC-2-PLATFORM_ERROR: Smart Licensing has encountered an internal software error. Contact TAC: The platform provided UDI list has invalid values: ; udi_sn is empty; udi_sn is null or empty for valid udi_p
Running the command "show license udi" also returns no information.
Router#show license udi
Error in showing license Information
Conditions
- C8000v platform
- Controller Mode
- Running Smart Licensing
