Symptom

Threat Data Updates - Cisco Cloud Configuration - Failure. One or more managed device fails to connect to SSE.

Conditions

The failing device(s) have an empty connector_fqdn defined in /ngfw/etc/sf/connector.properties

Workaround

Manually edit /ngfw/etc/sf/connector.properties on all failing devices and set connector_fqdn to the region defined in /ngfw/var/tmp/tds-cloud-events.json on that device.

Further Problem Description