Symptom

FMC recently reimaged and backup is restored.

Conditions

UserID group mapping is not downloaded on the NGIPS device.

Workaround

Apply the work around only on restored FMC: Clear the snapshot time and regenerate the snapshots manually: 1. On FMC, run command: perl -e "use FlyLoader; SF::LDAP::signalUGMLisener('0');" 2. On the NGIPS device, run the following three commands: pmtool disablebyid SFDataCorrelator; mysql -padmin -uroot sfsnort -e "update estreamer_bookmark set sec=0"; pmtool enablebyid SFDataCorrelator; Monitor and see if the user groups are downloaded now.

Further Problem Description