Symptom
A CPLD upgrade may be required in cases in situations where a keepalive timeout may be observed. Such notable issues are documented under CSCvg29615/CSCvd82858.
Conditions
This is applicable for ASR1000 routers with an RP3. Any RP3 without a CPLD version of 17042115 from 'show platform' may potentially be vulnerable to CSCvg29615/CSCvd82858. Here is what expected to be seen with the CPLD update from show platform:
Router#sh platform
Chassis type: ASR1009-X
Slot Type State Insert time (ago)
--------- ------------------- --------------------- -----------------
0 ASR1000-6TGE ok 00:05:14
0/0 BUILT-IN-6TGE inserted 00:05:23 (physical)
R0 ASR1000-RP3 ok, active 00:05:14
P0 Unknown N/A never
Slot CPLD Version Firmware Version
--------- ------------------- ---------------------------------------
0 14011701 16.3(2r)
R0 17042115 16.3(2r) <----- Updated CPLD
Further Problem Description
CPLD upgrade guide:
https://www.cisco.com/c/en/us/td/docs/routers/asr1000/cpld/hw_fp_upgrade.html#pgfId-1084854
Link to CPLD/FPGA .pkg file (16.8.1 .pkg file is compatible with 16.x).
https://software.cisco.com/download/home/286308009/type/283425232/release/16.8.1