Symptom

When customer adds the maximum number define interface-ranges, which is 5, the config adds a , at the end. When customer does a redundancy switch over to SSO from RPR they get the following MCL error and the switch is not able to go in to SSO UNDANCY-5-CONFIGSYNC: The private-config has been successfully synchronized to the standby supervisor Oct 29 19:21:00 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The startup-config has been successfully synchronized to the standby supervisor Oct 29 19:21:35 PDT: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been lost Oct 29 19:21:35 PDT: %C4K_REDUNDANCY-3-SIMPLEX_MODE: The peer Supervisor has been lost Oct 29 19:21:38 PDT: %SYS-5-CONFIG_I: Configured from console by arvinsantos on vty0 (192.168.40.21) Oct 29 19:25:53 PDT: %C4K_REDUNDANCY-6-DUPLEX_MODE: The peer Supervisor has been detected Oct 29 19:26:14 PDT: %ISSU-3-PEER_IMAGE_INCOMPATIBLE: Peer image (cat4500e-UNIVERSALK9-M), version (03.06.03.E) on peer uid (5) is incompatible Oct 29 19:26:14 PDT: %ISSU-3-PEER_IMAGE_INCOMPATIBLE: Peer image (cat4500e-UNIVERSALK9-M), version (03.06.03.E) on peer uid (5) is incompatible Oct 29 19:26:16 PDT: %C4K_REDUNDANCY-6-MODE: ACTIVE supervisor initializing for rpr mode Oct 29 19:26:19 PDT: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 5 (WS-X45-SUP7-E S/N: CAT1635L0EJ Hw: 2.1) is online Oct 29 19:26:19 PDT: %C4K_REDUNDANCY-2-IOS_VERSION_CHECK_FAIL: IOS version mismatch. Active supervisor version is 15.2(2)E3 (cat4500e-UNIVERSALK9-M). Standby supervisor version is 15.2(2)E3 (cat4500e-UNIVERSALK9-M). Redundancy feature may not work as expected. Oct 29 19:26:19 PDT: %C4K_REDUNDANCY-6-MODE: ACTIVE supervisor initializing for rpr mode sh redundancy config-sync failures mcl Mismatched Command List ----------------------- -define interface-range OFFICE-PORTS-USER-1-1 GigabitEthernet1/1 - 48 , GigabitEthernet2/1 - 2 , GigabitEthernet2/7 - 48 , GigabitEthernet3/1 - 48 , GigabitEthernet4/1 - 48 , -define interface-range OFFICE-PORTS-USER-1-2 GigabitEthernet7/1 - 6 , GigabitEthernet7/8 - 24 , GigabitEthernet7/26 - 48 , GigabitEthernet8/1 - 36 , GigabitEthernet8/44 - 48 , -define interface-range OFFICE-PORTS-EXCEPTIONS GigabitEthernet2/3 - 4 , GigabitEthernet8/37 - 43 , GigabitEthernet10/37 , GigabitEthernet7/7 , GigabitEthernet7/28 , GigabitEthernet7/25 ,

Conditions

Platform:WS-C4510R+E Version03.06.03.E.152-2.E3.bin Customer has have multiple Cat4510R switches with redundant supervisors not able to support SSO mode and is giving this error. %C4K_REDUNDANCY-2-IOS_VERSION_CHECK_FAIL: IOS version mismatch. Active supervisor version is 15.2(2)E3 (cat4500e-UNIVERSALK9-M). Standby supervisor version is 15.2(2)E3 (cat4500e-UNIVERSALK9-M). Redundancy feature may not work as expected.

Workaround

First workaround is not to use the #define interface range macro with either 5 or 6 ranges. Instead use the #define interface range macro with either 1 or 2 or 3 or 4 or 7 or 8 ranges. Also provided Provided steps on removing the define interface ranges and then running the command config-sync ignore mismatched-commands and then writing to memory and reloading, but this removes the define interface ranges. Also another work around is to remove define interface-ranges from the config, reload redundancy peer in to SSO and then re add the configs.

Further Problem Description