Symptom
An IOS-XE running gateway may reload unexpectedly while disabling SCCP. The output of the "show version" command may display "Critical software exception" as the reload reason.
***Output shortened for brevity
------------------ show version ------------------
Cisco IOS XE Software, Version XX.XX.XX.S - Extended Support Release
Cisco IOS Software, ASR1000 Software (PPC_LINUX_IOSD-ADVENTERPRISEK9-M), Version XX.X(X)S, RELEASE
...
System returned to ROM by reload at --Timestamp--
System restarted at --Timestamp--
System image file is "bootflash:IOS_XE_filename.bin"
Last reload reason: Critical software exception, check bootflash:crashinfo_RP_00_00_20XXXXXX-XXXXXX-XXX
....
A core.gz and IOSd crashinfo file will be stored on the "bootflash" or "harddisk" depending on the model of the ASR.
Conditions
The ASR must be running SCCP. Issuing the "no sccp" command will trigger the crash.