Symptom

Switch may unexpectedly reload due to a "port-profile" service crash. `show system reset-reason` ----- reset reason for Supervisor-module 1 (from Supervisor in slot 1) --- 1) At 372736 usecs after Tue Feb 13 10:29:09 2001 Reason: Reset triggered due to HA policy of Reset Service: port-profile hap reset Version: 7.2(0)N1(1)

Conditions

This issue may be seen when a VLAN change is made to a trunk interface under config-sync (usually a port-channel). Operations known to trigger this are additions and removals of allowed VLANs on the trunk. The crash will occur when a "commit" operation is performed after making the changes.

Workaround

Move the interfaces in question out from under config sync, and synchronize the trunk configurations manually between the two switches.

Further Problem Description