Operational Defect Database
BugZero found this defect 480 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
WatchGuard Technologies | kA16S000000BcNlSAK
Firebox M690 built-in 10GbE RJ45 interfaces (eth10/eth11) stop working after an upgrade or reboot
Last update date:
1/3/2024
Affected products:
Firebox M590
Firebox M690
Affected releases:
All
Fireware
12.x
12.0.x
12.1.x
12.1
12.1.1
12.1.3
12.10.x
12.2.x
12.3.x
12.4.x
Fixed releases:
All
Description:
Issue
In some cases, the Firebox M690 built-in 10GbE RJ45 interfaces (eth10/eth11) stop working after an upgrade to a new Fireware version, device reboot, or power cycle.
Workaround/Solution
If the hardware version of your device is revision A, B, or C, contact WatchGuard to create an RMA and replace the device with the latest hardware revision. The hardware revision appears on the small sticker to the right of the WatchGuard serial number sticker on the rear of the appliance.
