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BugZero found this defect 3120 days ago.
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Veeam | kb2085
Jobs fail with “Error: Invalid product version” after upgrade to Veeam Backup & Replication v9
Last update date:
8/13/2020
Affected products:
Veeam Backup & Replication
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
After upgrading to Veeam Backup & Replication v9, all jobs fail with “Error: Invalid product version."
Cause
During the upgrade process the new v9 license file was not installed.
Solution
Install the new v9 license file that can be acquired from the support portal.The following link will take you directly to your accounts production keys.https://my.veeam.com/#/licenses/production For information on how to install the new license, please review:http://helpcenter.veeam.com/backup/vsphere/install_license.html
