Operational Defect Database

BugZero found this defect 4406 days ago.

Veeam | kb1600

Naming requirement for correct functioning of the "Guest to Agent Relationship" feature

Last update date:

8/28/2020

Affected products:

Veeam Management Pack for Microsoft System Center

Affected releases:

ALL

Fixed releases:

No fixed releases provided.

Description:

Challenge

To make the VM and OpsMgr Agent integration work properly, it is necessary that VMs discovered by the VMGUEST contains OpsMgr Agent discovery have an identical display name and NETBIOS name.

Cause

If the VMware display name is different from the NETBIOS name, the VM will have two source monitoring objects: the agent + collector machine (VEM Server) and SCOM RMS. This will result in 10401 and 26004 error messages in the SCOM RMS Event Log.

Solution

The VMs discovered by the VMGUEST contains OpsMgr Agent discovery must have identical display and NETBIOS names.The other approach would be to keep the VMGUEST contains OpsMgr Agent discovery disabled.

More Information

Note that the 10401 and 26004 errors are not necessarily caused by incorrect VM naming. If you are sure the VMs are named as required, please contact Veeam Support for assistance.

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Status

Solved

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