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Affected Products: Dell Pro Dock WD25Dell Pro Smart DockSD25Dell Pro Thunderbolt 4 Dock WD25TBT4Dell Pro Thunderbolt 4 Smart Dock SD25TBT4 Users have reported that the LAN connection on the docking station is either non-functional or has intermittent connectivity issues.
The LAN driver for the docking station is not installed.
Do not replace hardware for this issue. Install the dock LAN driver: For DELL Pro Dock (WD25) and Dell Pro Smart Dock (SD25) require installing a Realtek USB LAN driver from the Drivers & Downloads page of the dock that you are using.For Dell Pro Thunderbolt 4 Smart Dock (SD25TB4) and Dell Pro Thunderbolt 4 Dock (WD25TB4) require installing both Intel PCIE LAN and RTK USB LAN driver from the Drivers & Downloads page of the dock that you are using.
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