OPERATIONAL DEFECT DATABASE
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The issue is seen on a N77-C7706 with N77-SUP3E running in 8.4(6) which reloaded unexpectedly due to a corruption on a sysmgr. The supervisor reloads reporting a HA policy of reset and the service/process which failed is sysmgr ----- reset reason for module 5 (from Supervisor in slot 5) --- 1) At 750237 usecs after Fri Nov 3 04:00:24 2023 Reason: Reset triggered due to HA policy of Reset Service: sysmgr stateful recovery Version: 8.4(6) There should be a core file for the process sysmgr generated VDC Module Instance Process-name PID Date(Year-Month-Day Time) --- ------ -------- --------------- -------- ------------------------- 1 5 1 sysmgr 7949 2023-11-03 04:06:59
No specific conditions found
No workaround found
This issue has been reported on a couple of older cases for N7K, in the most relevant case the device was running in 8.4(1) version, the issue couldn't be investigated further. From our internal research, the issue is very hard to hit since there is no recurrence reported on the same device and through several years there are only few reports of this issue therefore, this failure could be considered a transient issue.
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