Symptom

This is an enhancement request to show the smart account name on the Firepower Management Center (FMC, Secure Firewall Management Center) > Settings > Smart Licenses page. In current implementations, FMC shows only the virtual account name.

Conditions

None.

Workaround

On FMC versions 6.7.0 and later run the troubleshoot_smartlicense.pl script in expert mode and select option 2: > expert admin@fmc:~$ sudo su Password: root@fmc:/Volume/home/admin# troubleshoot_smartlicense.pl ********** Troubleshooting Utility ********** 1. Display Smart License Usages 2. Display ShowTechSupoort Information <--------------- 3. Generate SmartLicense Troubleshoot Report 4. Disable global proxy for Smart License 5. Enable global proxy for Smart License 6. Reconcile Virtual license in Smart License table 0. Exit ********************************************** Enter choice: 2 **********start command: sendShowCmd(SmartAgentShowTechSupport)********** Smart Licensing Tech Support info Smart Licensing Status ====================== Smart Licensing is ENABLED Registration: Status: REGISTERED Smart Account: <--------- Virtual Account: Default

Further Problem Description